When I first started working with cingy I hated it. Now I've realized that is not as bad as I thought.
-I can be the nicest person, if the costumer is nice. Sometimes I go out of my way to help them.
-If a person is rude, I let them talk, complain , b**ch, anything they want before I talk. There is times when costumer is wrong and if they are, I won't hesitate to let them know. I can tell you, I won't get fired if I tell a costumer the way its suppose to be. Now, I will get fired if I give them a phone or credit anyone if they do not qualify.
I rather have them dissatisfy than have me fired.
I don't think this is being a bad rep. I'm just covering my a**. 😎