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Former AT&T Customer Upgrading Family Plan

th3walrus

Dec 29, 2005, 3:54 PM
I'm a former AT&T customer who came to Cingular in the merger. I still have the phone I used with AT&T and I just let my account switch over however they did that.

I'm now looking to upgrade my phone and was wondering if there was anything I need to know before I walk in to the Cingular store.

My wife and I both have the same phone and are on a shared family plan. I don't remember exactly when we signed up for AT&T service, but I believe it was winter 2003. I know by looking at dates on stuff on my phone that I at least had it in May of 2004. I don't remember if I was in a one or two year contract with AT&T.

The plan I'm on says GSM AMERICA NATIONAL FAMILY $19.99 on my account. All I know is that I pay about $70 a month for the t...
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longsleeves

Dec 29, 2005, 4:22 PM
Yes you can migrate over. The only requirement is that your current balance is zero on your AT&T account. You can take advantage of the specials like a new customer and there is no activation or switching fees.
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dca

Dec 29, 2005, 4:26 PM
Got to warn him about the possibility of the same rate plan he has now not being available anymore, but I'm sure there is something comparable...

Koo Koo KaChoo 😁

(sorry his screen name's the walrus)
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th3walrus

Dec 29, 2005, 4:32 PM
It looks like the comparable plan is Cingular's shared 500 anytime minutes plan for $59 for two phones. That should come out to be the same, maybe a tiny bit less, and give me 100 more minutes on top of what I have now.

Thanks for the warning...
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Cingular_CellularConn

Dec 29, 2005, 11:58 PM
It actually 550 Mins for both lines for 59.99
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ralph_on_me

Dec 29, 2005, 4:36 PM
If you're on a GSM plan you're probably what we consider a "converted" customer. Former AT&T customers, or Blue customers, are either still in the AT&T billing system or they've been converted into the Cingular billing system. There's a whole separate group of people who have migrated their account, but that's not you at this moment.

As a converted customer or one who has not migrated, you are most likely elligible for an upgrade. There are a few markets which require Blue customers to fulfill most of their Blue contract before migration. There are many more markets that don't. When you do choose to migrate, you will get the same price on a new phone as a new customer. These prices vary by market, so I can't quote anything to you an...
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longsleeves

Dec 29, 2005, 4:47 PM
as of Dec no markets require that they complete 11 out of 12 or 22 out of 24 months on their contracts to upgrade.
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th3walrus

Dec 29, 2005, 4:49 PM
Excellent! Thanks so much for the reply. I'll be a lot more informed walking into the store now.
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