Contract expires in 3 weeks, phone having problems, need some advice....
I've got 2 phones on the account, and they aren't really working very well. Dropped calls......having problems hearing the person on the other end. I don't think it's the network (I have Cingular), but I think it's the phones. I'll have around 5 bars, and the person on the other line will be clipping out. We have the Sony T-637 model. Do I try to get a replacement phone (would they give me one?)......this phone has been discontinued. My wife has experienced the same problems on her phone as well. Anyone been through this before? I should've opted for the insurance, I suppose - but it's within it's 1 year warranty, right? I'd sorta like to stay with Cingular, because I have 6,000 rollover minutes accrued.....but I need a good reliable phone(...
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if its still covered they will replace it with a like or simular phone. and yes you should always get insurance 😁
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will they have one available when I walk in the store? If not, will I be out a phone until then?? Anybody know what the likely replacement would be for a T637?
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thats if they don't have more of your phone.
and it will be done through the mail.
and it will be done through the mail.
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