what wrong with cingular prepaid?
ok,..lately ive been getting charged differently for making and recieving calls,.. ive been getting charged .35 cents for incomming calls and .10 cents for outgoing,. it should just be .35 cents during the day, and .10 cents after 7, thats just one problem,.. they have a new automated menu,.. which doesnt work,.. everytime i call and press 9 for customer service it just replays the automated menu again,... or it choeses something i didnt want,.. and just now when i tried to call customer service it keeps saying system busy,.. and when i called from my house it said they had an unsually high call volume, it 2 am. how can they have high call volume,.. and yesterday i couldnt use my phone at all, "aparently" some towers were down in the San Di...
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You can't get ahold of cust service at 2am. They are open from 7am-9pm your local time. Press "0" to get to a rep on any menu. If your prepaid phone is tdma, then that may be why you are slowly losing service as tdma is being converted.
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CainMarko has a good idea with the whole tdma thing...it makes sense...but you should not be having that many problems with the service, especially with the whole "unusual call volume" thing at 2 am...you could try calling 1-888-327-1900, and see if you can get customer service there.
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well i have a nokia 3395, i dont know if that is TDMA or GSM,.. but i was on the phone today with customer service and she said that she couldnt even explain why i was getting charged wrong for phone calls,.. so im not sure wahts goin on..
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