wow this is going to confuse the shi* out of customers and probably most employees. Here is the thing the old "att" was shi* horrible decision makers and thats why they went on the market, so we cingular sbc bst paid for a name a few towers . The point is the game is still going to be cingular policies and procedures. i.e underpay their employees and in turn the customers get treated like crap ! Now alot of you will say i do my job well .....congrats to you but for the most part in cs ts telesales retail its all bs . in order.... mass-market our service get them in the stores dont lie just dont tell the whole truth ...first bill call customer service and we say sorry those are valid fees and im sorry that the dick at walmart dint do his job....
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