Since i get barely no coverage at my house will......
since i do get no coverage at my house, can i ask to terminate my contract with no ETF? I mean this is just sicking, i can't even answer the phone in and around my house, without it being dropped. And i see at least 5 towers near my house, within 6 miles and no coverage not even at my street. thanks
-llkoola1
P.S. I live in Ham Lake, Minnesota pretty rural but still, im just wondering i might go with T-Mobile UMA since not many carriers have coverage out here. Wait, Verizon does, but im not up with a crippled phone. Just facts and not trying to start a flame war.
-llkoola1
P.S. I live in Ham Lake, Minnesota pretty rural but still, im just wondering i might go with T-Mobile UMA since not many carriers have coverage out here. Wait, Verizon does, but im not up with a crippled phone. Just facts and not trying to start a flame war.
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it depends what customer care or retention person you talk to and it depends what mood they are in.. in your contract it says that no coverage is 100 percent guaranteed and you will obviously have to pay for it unless you terminate the contract by paying an ETF. (unless your contract is up obviously)
what i would do is give them a few chances to tell them there is no coverage in my area, you sold me a phone and its false advertisment.. i bet they wont care, but you can always try.. sometimes you will actually get your wish.. also, email tech support and others to spread your wishes.. i actually would email investor relations becuase they will route you to the network side of things which would be able to help you out.. in your house co...
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what i would do is give them a few chances to tell them there is no coverage in my area, you sold me a phone and its false advertisment.. i bet they wont care, but you can always try.. sometimes you will actually get your wish.. also, email tech support and others to spread your wishes.. i actually would email investor relations becuase they will route you to the network side of things which would be able to help you out.. in your house co...
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well i don't think it's my phone my SE Z500a works like charm everywhere but my house. And i just kinda wanna get out of this Cingular contract without paying ETF. Any other advice?
-llkoola1
-llkoola1
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Now we get to the bottom line. You just want out of your contract.
Unless the coverage WAS at your house and now it isn't then you are out of luck.
Be a big boy, pay your ETF and stop trying to cheat the system.
Unless the coverage WAS at your house and now it isn't then you are out of luck.
Be a big boy, pay your ETF and stop trying to cheat the system.
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Exactly, because the poor baby cant have unlimited text with Cingular, he is gonna lie his way out. He probably has great reception. But switch to T-Mob. And let him get his unlimited text. And no signal to use it with.
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(i cant sleep)
so as you mentioned your phone works everywhere but your house? well, they will obviously see that you can use your phone everywhere but your house, so you are in a little problem if you want to leave without paying the ETF. my advice to you is just keep complaining and email investor relations and ask them and then ask customer care/retentions and others..
i dont think you will be able to get out of the deal with out paying a contract (etf).
just picture this; if the ETF is $200 (not sure what it is) sell the phone you have for whatever you can muster.
if it is just the SE Z500a perhaps it might be better to try another phone?
so as you mentioned your phone works everywhere but your house? well, they will obviously see that you can use your phone everywhere but your house, so you are in a little problem if you want to leave without paying the ETF. my advice to you is just keep complaining and email investor relations and ask them and then ask customer care/retentions and others..
i dont think you will be able to get out of the deal with out paying a contract (etf).
just picture this; if the ETF is $200 (not sure what it is) sell the phone you have for whatever you can muster.
if it is just the SE Z500a perhaps it might be better to try another phone?
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ya but I have 3 lines that comes out to be $450 just in paying ETF? I think i'll just complain and see what they do. thanks
-llkoola1
-llkoola1
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but if you have 3 lines and you have to pay $450 i am sure you can get some moneys back for those 3 phones?
why dont you try to see to get another phone?
or maybe try their prepaid service to see if its good, and pick another phone.. perhaps its just that phone..
your welcome.
why dont you try to see to get another phone?
or maybe try their prepaid service to see if its good, and pick another phone.. perhaps its just that phone..
your welcome.
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a network ticker is made by the customer to the technical people of the company in order to tell them what the customer is having problems with the network. it basically alerts them of the outages or problems with that tower or the towers in a nationwide situation and they alert the field techs to go check that area or areas.
unfort, you either have to know people in there who can make decisions or have other people do those network tickers before they even budge becuase they wont waste their time, unless you get lucky and talk to a helpful person.
unfort, you either have to know people in there who can make decisions or have other people do those network tickers before they even budge becuase they wont waste their time, unless you get lucky and talk to a helpful person.
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I seriously doubt that anyone will let you out of your contract, especially if you are using over half of your minutes. If you cant use your phone at home try investing in fast foward.
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I would at least try a Nokia to see if you can get signal at home. Try to ask someone in tech support that knows what they are talking about if the tower near your house is 1900, if so 1900 will not penetrate very well indoors.
If you are actually serious about wanting coverage in your home, invest in a repeater, but I seriously doubt judging by your post you are willing to try anything at all besides complaining until you get out of your contract with not ETF. 🙄
If you are actually serious about wanting coverage in your home, invest in a repeater, but I seriously doubt judging by your post you are willing to try anything at all besides complaining until you get out of your contract with not ETF. 🙄
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ya, thanks for all your help, I think i might just suck it up. Anyway, thanks
-llkoola1
-llkoola1
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llkoola1 said:
since i do get no coverage at my house, can i ask to terminate my contract with no ETF? I mean this is just sicking, i can't even answer the phone in and around my house, without it being dropped. And i see at least 5 towers near my house, within 6 miles and no coverage not even at my street. thanks
-llkoola1
P.S. I live in Ham Lake, Minnesota pretty rural but still, im just wondering i might go with T-Mobile UMA since not many carriers have coverage out here. Wait, Verizon does, but im not up with a crippled phone. Just facts and not trying to start a flame war.
coverage maps ONLY depict coverage OUTSIDE. that being said your chances of getting out of contract with no ETF are hellacio...
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You can't use your cell phone inside your house? This is a known issue called "you own a cell phone." Come on, man. The phone works by getting radio waves beamed to and from your phone. Doesn't it make sense that places you may have problems using, for example, your radio may also preclude you from using your phone? In addition, if your radio futzes for a second and then goes back on, your entire connection isn't dropped. Really, it's amazing how many places cell phones *do* work today.
So no, don't expect to get out of your contract if your phones don't work inside your house. If you step several yards out from it and it still doesn't work, many companies will work to find a solution and then *as a last resort* let you out of the contrac...
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So no, don't expect to get out of your contract if your phones don't work inside your house. If you step several yards out from it and it still doesn't work, many companies will work to find a solution and then *as a last resort* let you out of the contrac...
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landlines are going away, as trends show and wireless is picking up, but people dont understand that cell phone providers have disclosures for a reason and that no carrier guaruantees in-door coverage let alone coverage on the "street". sometimes they would let them out of a contract, but sometimes they wouldnt. if they are not using their mins in our outside their house or area then they usually would, but if they are using their mins out of their house and area but not in their house, then i dont think they will do anything...
a customer had a problem with their old carrier having no service in doors as well as in their street and they just went to tech support and said that (they told them their friends in that area didnt have it eithe...
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a customer had a problem with their old carrier having no service in doors as well as in their street and they just went to tech support and said that (they told them their friends in that area didnt have it eithe...
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ok....my question to you is why did you not cancel during the trial period. You have either 15 or 30 days...anyway you have a trial of the service and if it does not work were you live you can bring it back, that is the point of the trial period. Unless you have just moved and had cingular at your old place. If not then you screwed b/c you could have canceled before....unless like the other post say and you get ahold of a SUPER nice rep....you will get an ETF
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I'm sure any rep can say this... nice has nothing to do with it. Some of the current players have been sued for letting some people out of their contract without the ETF and not others, so everybody has a strict list of things you must do or be to not pay it. Also, it doesn't make economic sense to say "oh, sorry Mister X, you decided you don't want service anymore and may or may not be able to use your phone inside your house, so we'll just let you go. Forget about that contract you signed to get your phone for below cost. In fact, here is a check for 50 dollars and a lifetime membership to the Tie of the Month Club just for being a human being."
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you unfortunately signed a contract, it s not that the reps dont care and it isnt that the company doesnt either. the fact is economics, you are required to sign a contract for a time period and you get a cell at less that cost, the company needs to recoup this loss some how, thats why, if you leave early you must pay the early termination fee. could you imagine if you had no contracts but had to pay full retail for every cell fon you get? i hear the SE z500 was about 350 initially, just a thought. also cingular, as with all companies, does not guarentee all service all the time, also they donot guarentee the cell fon you choose in any way. i read a previous post regarding repeated calling and complaining to get out of it, this strategy wi...
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