International roaming
I was planning on traveling internationally and so I called a Cingular Rep, and he told me that I had to be 6 months into my contract for me to use international services. Is this true? (I am 4 months into my contract).
...
it depends on the market. central market is 6 mnths. all others are 12mnths except NYC and West region. there are other requirments (mainly credit class).
...
see this is good to know with ATT its 90 days from date of activation to add int'l dial discount feature or the int'l roam discount feature.see most custoers complain thats too long but not others i guess
...
AGENT DEBIT said:
see this is good to know with ATT its 90 days from date of activation to add int'l dial discount feature or the int'l roam discount feature.see most custoers complain thats too long but not others i guess
Doesn't T-Mobile allow you to add "WorldClass International Service" (which is world roaming) on day 1? Why do you think that Cingualr and AT&T would want to make their customers wait? (Maybe it's more of a billing risk since their rates are $0.50/min higher than T-Mo's?) Ahhhhh. I'm just bitter.
...
no grimley its not that at all,what it is -is very simple,customers who are brand new customers ,say they get it added on,use it,then get their bill saying,i didn't know it was a charge,its in my plan,or i didn't make them, its the 90 day possibility to prevent fraud,or say soeone starts up a account,does that runs up a huge bill then cancels or just doesn't pay it,the 90 day rule is to establish good payent history plus to avoid fraud.
...
I think I read in one of our agent bulletins that the period can be waived with exceptional credit. I'm talking A.... no minuses.
...
no they only way they waive the rule is if they fax in docuentation to out international care departent to show why they need that feature(international travel-work related) its nothing to do with credit
...
The June 8th update said credit classes A,J, and M in Telegence or N,G,J all classes and I class 1 and 2 in CARE can add international roaming at any time. All other classes and account types have to have the 6 month thing.
...
If you wish to have International roaming added before the vesting period is up, just call into CS and ask about what can be done. It changes almost every other month and is probably a lot different from market to market.
At one point a Director would look over the account and approve/disapprove of it, at another point someone from the Fraud department would contact you and basically make you recite back stuff like previous addresses.
At one point a Director would look over the account and approve/disapprove of it, at another point someone from the Fraud department would contact you and basically make you recite back stuff like previous addresses.
...
I understand Agent Debit... I just wish that Cingular did a better job promoting their international capabilities. I think T-Mo does a pretty good job, and they have OK int'l rates too, mostly at $0.99/min, unlike Cingular where $1.29 is the cheapest, and, $1.99 in Germany... come on. âšī¸
...
I am signed up for international roaming, but have never used it - at least it shows up on my bill each month and not on my wifes or grandsons bill - and I am going to Europe in the fall and I would like to know how well it works - will my V400 work as soon as I get off the airplane in London - what about those calling me from the US and what about me calling others in Europe or my calling back to the US đ
...
The easiest way to get great service on your v400 is to powercycle the phone once there. This will make it seek the area towers. as far as working that won't be aproblem with the v400 - its quad-band!
...
I am not sure what powercycling is đ¤ (is that like turning it off and on) and should it work then right off the plane - what about calling back to the USA and calling other European countries đ
...
You have to have your phone off while in an airplane anyway.
First Step: Assure that you have a phone that will work in whatever country your headed to (V400 will work just fine)
Second Step: Call into CS and ask to have International Roaming ability added to your account (If you plan on receiving a lot of incoming calls, also ask for preferred rates on long distance)
Third Step: When you get where you are going, power the phone off then on. Phone should register and you should be able to use it as it were a cell phone from whatever country you are in. (If you are in Italy you use Italian dialing conventions)
First Step: Assure that you have a phone that will work in whatever country your headed to (V400 will work just fine)
Second Step: Call into CS and ask to have International Roaming ability added to your account (If you plan on receiving a lot of incoming calls, also ask for preferred rates on long distance)
Third Step: When you get where you are going, power the phone off then on. Phone should register and you should be able to use it as it were a cell phone from whatever country you are in. (If you are in Italy you use Italian dialing conventions)
...
sty39 said:
I am not sure what powercycling is đ¤ (is that like turning it off and on) and should it work then right off the plane - what about calling back to the USA and calling other European countries đ
đ Well the easiest way to make calls while overseas is by adding the "+" plus sign to the phone #. This means. You have press and hold and press the "0" zero button until the sign appears. Then add the Country code (you can get a list of country codes, by going to T-Mobile's website. Although you can also find it under Cingular's), Area code, and the phone #. You have to use the same method to call any #, whether calling back to the U.S. (by the way the country code for the U.S. is "1") or calling ...
(continues)
...
