Rollover Minutes
I'm trying to clear up one of the rules that applies to rollover minutes. Do the minutes expire 1 year from when they are originally earned or do you lose all minutes accrued after a one year period?
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One year after they are accrued, so January 2004's expire in January 2005, and so on
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Yeah that's what I thought but the I heard someone saying that they all expired at the years end so minutes accrued for Dec would expire Dec 31 at midnight which doesnt make sense
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only if its december 31 at contracts end, at which point the contract and rollover expire.
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timslo said:
So, all rollover minutes expire with the contract? I was not aware of this.
i didnt think so. i'll have to check on this.
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jinx7676 said:timslo said:
So, all rollover minutes expire with the contract? I was not aware of this.
i didnt think so. i'll have to check on this.
HI Marcus from cingular wireless customer care. Rollover does not expire when the contract is over. rollover minutes expire a year after u get them if they are not used.
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If a customer does not use their rollover minutes at all, they expire after a year. Ok, but if they use even a month of rollover, they expire a month at a time starting with your first month's rollover? I just want to make sure I get it right.
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timslo said:
If a customer does not use their rollover minutes at all, they expire after a year. Ok, but if they use even a month of rollover, they expire a month at a time starting with your first month's rollover? I just want to make sure I get it right.
Nope, each month's 'block' of rollover minutes expire 1 year (11 months, actually) after you gain them.
Example: January 04, you earn 300 minutes. If mot used, you lose them January 05.
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Whick on a two year contract, would mean your last rollover minutes would expire at contracts end provided you didn't renew. That was my point. Forgive my lack of clarity.
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once again... you are wrong. rollover doesn't end with your contract. you get rollover if you contract expires. plans do not change just because your contract expires. mr. customer can keep his plan for 10 years and he will accumulate rollover everymonth he doesn't use his minutes.
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CainMarko said:
once again... you are wrong. rollover doesn't end with your contract. you get rollover if you contract expires. plans do not change just because your contract expires. mr. customer can keep his plan for 10 years and he will accumulate rollover everymonth he doesn't use his minutes.
And they expire in 11 months if not used. IE: Mr customer has 200 rollover minutes left over from Febuary. Those minutes will be added to his rollover total and will stay there until either 1)he uses them or 2)january the following year.
You have to count the first month in which the minutes were given...which would be the month he didn't use the minutes. That's it. SIMPLE. If anyone tells you different, they ar...
(continues)
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after a year goes by you'll lose the first month's leftover minutes but you'll have the past eleven. I say leftover instead of rollover because it's lunch time and i'm hungry.
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