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POS.com change

Iselltheshitoutofphones

Mar 23, 2006, 12:34 AM
Pos.com ll went through an update on Sunday in the Dallas market and I am sure elsewhere. Funny thing now is my change rate plan button has disappeared. My RAE has submitted a trouble ticket. According to her, I am the only one so far out of all of her stores.

Has anyone else had the same problem? Out of all the buttons to omit..... 😳

Will
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gjh1978

Mar 23, 2006, 9:34 AM
You're getting fired, you didn't get the memo??
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Floyd

Mar 23, 2006, 6:04 PM
Will,
My POS.com II doesnt have the rate plan change option anymore either. i would have contacted my RAE on this but he never helps so i figured someone else would get it corrected. its making it a SOB to do stuff.
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notwhoiwuz

Mar 23, 2006, 9:44 PM
You mean you guys aren't using Opus yet?
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Iselltheshitoutofphones

Mar 23, 2006, 11:38 PM
No. You lucky COR bastards get all the good stuff. POS is somewhat the same as OPUS. What I would give to acess to telegence. It seems like everyone in a 50 mile radius comes to me for TOS's. Being able to do my own BAN to BAN transfers would be nice, too.

Will
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thickjake

Mar 24, 2006, 3:58 PM
Only COR uses Opus. Dealers use POS.com
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Iselltheshitoutofphones

Mar 23, 2006, 11:41 PM
Floyd,

Glad to hear that I am the only unlucky store out there. Today was rate plan change day at my store....the time I spent on the phone today to do something I have always been able to do myself was rediculous.

To top it off, my view/add account note button isn't working either.

The good news it should be fixed by tommorrow. Happy selling.

Will
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texaswireless

Mar 24, 2006, 4:03 PM
Sorry, mine is there.
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sangyup81

Mar 24, 2006, 2:13 PM
We lost it on all our partial access POSII accounts but the full access ones work.
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