Upgrade Question
I have a friend who has been a Cingular customer for a few years. He is currently in a two year contract, and will 'officially' be eligible for an upgrade in June of next year. Is it possible that he could upgrade now? I have been told that if you are in a 2 year contract it's possible to upgrade before ur 'official' upgrade date. If this is true, how early can he uprgade?
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He may qualify for an "Exception Upgrade" (which is the 1 yr price of a phone with a 2 yr contract extension) if he meets the following criteria: 1)He's 6 months into his current contract. 2)No past due amount. 3)Three or less suspends/disconnects in the last 12 months. Hope that helps.
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annointed_one said:
I have a friend who has been a Cingular customer for a few years. He is currently in a two year contract, and will 'officially' be eligible for an upgrade in June of next year. Is it possible that he could upgrade now? I have been told that if you are in a 2 year contract it's possible to upgrade before ur 'official' upgrade date. If this is true, how early can he uprgade?
Yes but he signs a new 2 year contract, but only get 1 year discount, so for example $150.00 phone he would get 1 yr $50.00 off, 2 yr $100.00 off, he has 1 yr left so he is signing a new 2 yr but really only renews it for 1 year beyond what he has now, and gets 1 year discount pricing, but thats it.
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I see, thanks guys, so, let me ask you one more question: can he call Cingular and request this and actually get it, or is it one of those things where it all depends on who answers the phone when he calls?
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He should get the same answer regardless of who he talks to. He simply needs to ask if he qualifies for an exception upgrade.
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