NO NETWORK COVERAGE OR SEARCHING....
I need some help here! I bought my Sony Ericsson Z520a back in December '05. It's been a great phone...coverage everywhere I go! Last week my phone suddenly started SEARCHING then went to NO NETWORK COVERAGE everywhere (meaning every place that used to get 5 bars) now has zero coverage! I took the phone to Cingular...they said I had a bad SIMS card...so they gave me a new one...didn't change anything. Went back...they gave me another SIMS card; nothing. They suggested I send the phone back for an exchange...I did. I got the new Z520a and put my SIMS card in and guess what? NO NETWORK COVERAGE OR SEARCHING! Went back to Cingular...they put my SIMS card in another phone and it worked perfectly...but their SIMS card would not work in my phone! ...
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ladybraun said:...
I need some help here! I bought my Sony Ericsson Z520a back in December '05. It's been a great phone...coverage everywhere I go! Last week my phone suddenly started SEARCHING then went to NO NETWORK COVERAGE everywhere (meaning every place that used to get 5 bars) now has zero coverage! I took the phone to Cingular...they said I had a bad SIMS card...so they gave me a new one...didn't change anything. Went back...they gave me another SIMS card; nothing. They suggested I send the phone back for an exchange...I did. I got the new Z520a and put my SIMS card in and guess what? NO NETWORK COVERAGE OR SEARCHING! Went back to Cingular...they put my SIMS card in another phone and it worked perfectly...but their SI
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I'm not sure I know what XBM dept is...but I will call customer care tomorrow and ask. What do you mean when you say they need to be warrantied out?
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ladybraun said:
I'm not sure I know what XBM dept is...but I will call customer care tomorrow and ask. What do you mean when you say they need to be warrantied out?
sorry... it needs to be replaced under the 1 year manufactures warranty... xbm- exchange by mail... that's the dept. that handles warranty issues after the first 30 days of purchase.
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That's what they did do...exchange by mail...I'm waiting on my 2nd exchange now.
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Thanks phatbasstard. Does any of this make sense to anyone? Is it the network or the phone?
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The sim you you replaced did you put it into another phone like the Nokia or the RAZR and see if it worked?
Let us know 😕
Let us know 😕
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Yes. They gave me another phone to use for a couple of days and I used my SIMS card in it...it worked perfectly!
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Not to be anal or anything....but it's SIM card not SIMS card, SIMS is something you play on your computer, SIM stands for subscriber identity module. 😉
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