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Internet/ SMS on unlocked phone not working

edouble

Apr 11, 2006, 8:16 PM
i bought unlocked L7 how do i get internet and text SMS to work with cingulars network
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Atavist Arise

Apr 11, 2006, 8:24 PM
call customer service, have them send the settings over the air to the phone.
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edouble

Apr 11, 2006, 9:23 PM
customer service is closed are there any other ways to get settings
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motohello

Apr 11, 2006, 11:29 PM
If you are an 'orange' customer, go here: https://secure.mouse2mobile.com/clients/newci ngular/ota/configuredevice.asp
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averagejoe

Apr 12, 2006, 3:10 AM
motohello said:
If you are an 'orange' customer, go here: https://secure.mouse2mobile.com/clients/newci ngular/ota/configuredevice.asp


Notice on the system the devices that are supported, find anywhere the unlocked L7?? No wonder why that is, geez why do you call them and ask care hw to check mms messages on that phone too.I don't know what fools like you talk about.We at care assist with our branded devices.If you read in multiples areas of CSP wre can't and don't assist with devices that we never sold therefore have no direct information on them.And the company does not pay us to spend time on calls looking for information on the net about phones they don't sell.

If the cusomer needs help they are on t...
(continues)
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motohello

Apr 12, 2006, 5:35 AM
It does not matter that the device is locked. The settings will work. Customer, use the ota link provided. This should not be discussed ad nauseum, the solution is in the link.
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edouble

Apr 12, 2006, 8:59 AM
average joe is a buzzkill
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edouble

Apr 12, 2006, 8:54 AM
motohello thank you, you are the bomb. 🙂
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motohello

Apr 12, 2006, 9:41 AM
😁
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averagejoe

Apr 11, 2006, 10:30 PM
edouble said:
i bought unlocked L7 how do i get internet and text SMS to work with cingulars network


You can't get help from Cingular, as reps we can only assist with phones we as a company sell, if we don't sell it, we can't assist you with the device.It's like calling ford for your problem you have with your doddge.

They don't have the info for devices that we don't sell.You will have to ask motorola for help.
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Hello Moto

Apr 11, 2006, 10:56 PM
averagejoe said:
edouble said:
i bought unlocked L7 how do i get internet and text SMS to work with cingulars network


You can't get help from Cingular, as reps we can only assist with phones we as a company sell, if we don't sell it, we can't assist you with the device.It's like calling ford for your problem you have with your doddge.

They don't have the info for devices that we don't sell.You will have to ask motorola for help.


good god, you sound like an idiot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Call customer service... Let them know of the problem... honestly, you may have to wait until they are opened and then you may have to go to tech support. But TRUST ME and any o...
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motohello

Apr 11, 2006, 11:30 PM
Everyone, this can be done over the air.

Here:

https://secure.mouse2mobile.com/clients/newcingular/ ... »
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Hello Moto

Apr 11, 2006, 11:36 PM
motohello said:
Everyone, this can be done over the air.

Here:

https://secure.mouse2mobile.com/clients/newcingular/ ... »
ummmm... the name thing.... that's just odd!!!!!!!!!!!!!!!!!!!!
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averagejoe

Apr 12, 2006, 3:07 AM
Hello Moto said:
motohello said:
Everyone, this can be done over the air.

Here:

https://secure.mouse2mobile.com/clients/newcingular/ ... »
ummmm... the name thing.... that's just odd!!!!!!!!!!!!!!!!!!!!



Well here's an idea, it for devices the company sells and supports.Try jamming that in your skull.Do you see the list of devices on the site.You see anywhere information from the company itself on devices not sold by Cingular.

What you didn't, well imagine that.Oh thats right we give instructions n phones cingular sells, go figure 🙄 🙄 🙄
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texaswireless

Apr 14, 2006, 12:18 AM
What is funny is how rude you get defending an ignorant point.
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averagejoe

Apr 12, 2006, 3:14 AM
Hello Moto said:

good god, you sound like an idiot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Call customer service... Let them know of the problem... honestly, you may have to wait until they are opened and then you may have to go to tech support. But TRUST ME and any other person that ACTUALLY WORKS FOR CINGULAR AND KNOWS THEIR JOB, you can get these settings corrected. Motorola DOES allow for those settings to be changed. You WILL need to update your IMEI with Cingular and you will need to have insurance removed if you have it as this is not a phone that is covered under the insurance program. I personally have changed settings in TWO (that's 2 for averagejoe) of these phones and it worked correctly... Please don't believe eve
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Hello Moto

Apr 12, 2006, 7:21 AM
averagejoe said:
Hello Moto said:

good god, you sound like an idiot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Call customer service... Let them know of the problem... honestly, you may have to wait until they are opened and then you may have to go to tech support. But TRUST ME and any other person that ACTUALLY WORKS FOR CINGULAR AND KNOWS THEIR JOB, you can get these settings corrected. Motorola DOES allow for those settings to be changed. You WILL need to update your IMEI with Cingular and you will need to have insurance removed if you have it as this is not a phone that is covered under the insurance program. I personally have changed settings in TWO (that's 2 for averagejoe) of these phones and it worked
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texaswireless

Apr 14, 2006, 12:17 AM
Do you not know that the L7 is the SLVR?
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