Doubt cast over Cingular "fewest dropped called nationwide" claim
Thew New York Times reported on May 3rd that Telephia found that Cingular had a "statistically significant lower dropped-call rate than the competition across some market/time period groupings."
Now I don't know what that technical stuff means. All I know is it got me excited, until I kept reading and realized that Telephia also said that it had "no knowledge of the specific methodology (markets, time periods or statistical thresholds) Cingular used to reach the nationwide 'lowest dropped call' conclusion."
http://www.nytimes.com/2006/05/03/business/media/03a ... »
The Boston Globe reported on April 23rd that a telephia spokesman said that "Cingular shouldn'...
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Now I don't know what that technical stuff means. All I know is it got me excited, until I kept reading and realized that Telephia also said that it had "no knowledge of the specific methodology (markets, time periods or statistical thresholds) Cingular used to reach the nationwide 'lowest dropped call' conclusion."
http://www.nytimes.com/2006/05/03/business/media/03a ... »
The Boston Globe reported on April 23rd that a telephia spokesman said that "Cingular shouldn'...
(continues)
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Amen. Its funny how that is their primary marketing campaign on T.V.
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And i apologize for mispelling "dropped calls". Wrote "dropped called"
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How is this any different than what other companies have done?
JD Power has given Hyundai best initial quality awards dating back to the original xcel, which was a pure piece of junk. The data in question for CR was debated and not very useful
Some of you have issues with Cingular, I have yet to experience the issues that everyone howls to the moon about.
I have had Sprint and Verizon & to me, they all drop calls, they all overcharge, they all have CSR issues (nothing was worse than Claire for sprint, nothing) and they all have dead spots in the coverage.
No carrier is perfect, don't like them, switch and get over it.
JD Power has given Hyundai best initial quality awards dating back to the original xcel, which was a pure piece of junk. The data in question for CR was debated and not very useful
Some of you have issues with Cingular, I have yet to experience the issues that everyone howls to the moon about.
I have had Sprint and Verizon & to me, they all drop calls, they all overcharge, they all have CSR issues (nothing was worse than Claire for sprint, nothing) and they all have dead spots in the coverage.
No carrier is perfect, don't like them, switch and get over it.
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How is this any different than what other companies have done?
JD Power has given Hyundai best initial quality awards dating back to the original xcel, which was a pure piece of junk. The data in question for CR was debated and not very useful
The difference is that JD Power did not say that they did not know why and how Hyundai reach a certain conclusion.
If you read my original post in this thread, I noted that Telephia, the company cited as Cingular's source, put in doubt Cingular's conclusion that they are best nationwide when it comes to dropped calls...
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What they meant by the markets and time periods comment was the area the calls were placed in, and the time of day. So for example. Cingular could have had 1 dropped call out of 35 in new York between 7pm and 8pm, and verizon may have 3 dropped calls out of 35 during the same time (time period) in that specific city (market).
The reason why these facts do not guarantee the "fewest dropped calls nationwide" comment is that even though they may have had fewer dropped calls during the tested period in the tested area, and overall in all the tested markets showed fewer dropped calls as a whole. The research does not really have much value in its results. There are too many factors to take into effect. For instance in that same area, sprint ma...
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The reason why these facts do not guarantee the "fewest dropped calls nationwide" comment is that even though they may have had fewer dropped calls during the tested period in the tested area, and overall in all the tested markets showed fewer dropped calls as a whole. The research does not really have much value in its results. There are too many factors to take into effect. For instance in that same area, sprint ma...
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That's all it is, just like T-Mobile uses JD Powers for their advertising advantage.
Never listen to the commercials, they are always misleading. If you want to choose a carrier, visit a store and test out their phones, and look at their coverage maps, although they are not 100% accurate, the maps do give you a good idea of what the service might be like in your local area!
Never listen to the commercials, they are always misleading. If you want to choose a carrier, visit a store and test out their phones, and look at their coverage maps, although they are not 100% accurate, the maps do give you a good idea of what the service might be like in your local area!
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Exactly, don't buy service based on a commercial you saw or what you read in a forum by some anonymous person, go to the stores, and take advantage of each companies trial period. Every major company has at least a two week trial period, try it out, if it doesn't work out, move on, simple as that.
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