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Searching for Telegence Training

Eline

May 25, 2006, 1:47 PM
Can someone recommend a tutorial, training document, or outside training that can be used to get on board with the Telegence Billing application quickly? Info on version 9.0 or previous versions would be appreciated.
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japhy

May 25, 2006, 1:53 PM
You should be asking your team lead or training/HR depts. This is an independent site & won't have any information about that.
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sowhatsowhat10

May 25, 2006, 2:00 PM
5 weeks of it wasnt enough. DONT TELL ME YOU WERE A SLEEPER 😳
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Eline

May 25, 2006, 2:10 PM
I have not had any formal training on Telegence.
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sowhatsowhat10

May 25, 2006, 3:41 PM
oh. okay. you have to get that info from your trainers. really the only online training i have seen was for POS and that crap they have in cingular university. normally thats on a disk. i know when i worked for a multi carrier agent they didnt give us sites or disk because they fear'd we would share it with our outher carriers. 🙄

that the excuse they told us......i know lame
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Eline

May 25, 2006, 4:11 PM
Thanks for your reply.
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simplymarcus

May 25, 2006, 6:33 PM
Nobody gets trained on telegance. You learn trial by fire and ask questions as u go along.
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Anxiovert

May 26, 2006, 8:18 PM
simplymarcus said:
Nobody gets trained on telegance. You learn trial by fire and ask questions as u go along.


Yep! I was never trained, trained. I learnt asking around. I now love it. I rather work on Telegence all day, but not Care.
😕 Me and Care are like Nicole and Paris Hilton now 😡
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