My Experience Trying to Unlock My Phone
I paid full retail price for my S710a, had it since March 2005 and my account is in good standing. According to multiple sources, that entitles me to have my phone unlocked by Cingular.
My first two attempts yielded the typical "we'll send you an email in 5-7 business days", then nothing.
My third attempt looked positive, rep was ready to help. He gives me a code and its wrong (I tried it twice). I give him my IMEI number, I get another code, and its wrong (I tried it 3 times, I have stubby fingers). After 5 attempts, the phone says "Not Allowed" after each code entry. Rep gets tech support and they pawn it off to SE.
I call SE and they tell me what I told the tech support chick, Cingular locked the phone, not SE, therefore, Ci...
(continues)
My first two attempts yielded the typical "we'll send you an email in 5-7 business days", then nothing.
My third attempt looked positive, rep was ready to help. He gives me a code and its wrong (I tried it twice). I give him my IMEI number, I get another code, and its wrong (I tried it 3 times, I have stubby fingers). After 5 attempts, the phone says "Not Allowed" after each code entry. Rep gets tech support and they pawn it off to SE.
I call SE and they tell me what I told the tech support chick, Cingular locked the phone, not SE, therefore, Ci...
(continues)
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I think your attemps failed because you didn't put a different carrier SIM card in the phone.
If I remember correctly, the unlocking procedure for SE phones states that you have to place a non-Cingular SIM and then put the codes.
If I remember correctly, the unlocking procedure for SE phones states that you have to place a non-Cingular SIM and then put the codes.
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Now that you mention it, I remember reading that somewhere here in the forums, but then someone saying that's not true for SE phones. Well, guess it is true.
Thanks.
Thanks.
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That isn't true for all phones though. I have successfully unlocked Nokia's without a different carrier SIM card.
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crxtreme89 said:
That isn't true for all phones though. I have successfully unlocked Nokia's without a different carrier SIM card.
This isn't true for Samsung phones either, but we are not talking about those.
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I had a similar problem. I called customer service and they wouldn't give me the code although my account was over one year and in good standing. Before I went on vacation out of the United States, I ordered a phone from
http://www.mytechfactory.com/ »
It worked great. they have good prices too.
http://www.mytechfactory.com/ »
It worked great. they have good prices too.
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