Talk of changes.
I have been reading a lot of comments of cingular changing upgrade policies. Does anyone know what specifically they are going to change. Which markets are going to be affected? When does this new policy go into effect?
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The policy goes into effect on 7/10. It is a national policy.
Handset discounts will no longer be determined by contract length remaining. Discounts will be determined on an individual basis taking into account the following
Payment history
Tenure
Time since last discount
Rate plan
Off network usage
Data usage
A small percentage of customers who are determined to be not profitable, 3%-5% of base, will not receive handset discounts.
Handset discounts will no longer be determined by contract length remaining. Discounts will be determined on an individual basis taking into account the following
Payment history
Tenure
Time since last discount
Rate plan
Off network usage
Data usage
A small percentage of customers who are determined to be not profitable, 3%-5% of base, will not receive handset discounts.
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People aren't going to be very happy when they walk into a store expecting to get a new handset and Cingular tells them that they aren't profitable enough...are they?
I know I wouldn't be.
What happens with all those family share plan additional lines? None of those are actually profitable.
I know I wouldn't be.
What happens with all those family share plan additional lines? None of those are actually profitable.
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Idk, I guess we will have to see. Hopefully they will allow people with multiple lines of service exceptions.
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RUFF1415 said:
Wow, is that going to cause problems or what... 😳
Not really (I hope) These are mostly TDMA customers hanging on to their ancient equipment. They have been sent dozens of offers in the mail to get them on GSM equipment, but ignored every single one of them.
Also, I do believe the last letter/offer sent to them May-June stated something like: "This is your last opportunity or something close to that"
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