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Can anyone explain why...
As an indirect dealer we can't let customers pay they bills in our store when it is suspended for non-payment, we have to waste theirs and our time getting them on the phone with customer care. There seems to be no merrit to this policy.
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I can always process a CC or check via the automated line. Can you be more specific?
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Floyd
Jul 18, 2006, 10:19 AM
Tex, do you guys accept cash for payment? If so, how? Are you using a paystation or something?
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Nope, sorry. Thought you meant CC or checks. For my customers I will personally offer to pay their bill with my CC if they have cash but that is very rare.
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My best guess to that would be that its because your store is inderect. You can't change customers accounts directly can you?
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