I have had Cingular service for almost a year with continual problems. I have replaced the V3RZR 3 separate times after I was told "it must be a hardware problem." I have even had the SIM card replaced and that has not solved the dropped calls and poor connections. Am I the only subscriber having difficulty with Cingular in the NY City Metro area? I never had these problems with Verizon, and I switched because they have the worst phones. Please advise.