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Lurker,speaking out.

Meghen Kinsley

Jul 23, 2006, 1:26 PM
Hello, I have been lurking for a while now. I work at a Cingular Authorized store, and I spend my time catching up on forums and such between my duties and helping customers.

Today we have new pamphlets for rate plans and such. Has anyone else seen these yet? "Cingular Nation Bundled Plans" The normal old plans with media works added automatically.

Does Cingular expect this to even sell? What about the price increase on the features such as 7-7 nights and weekends? I think a lot of customers are going to be angry and will be taking it out on me.

Any thoughts?
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uscingulair

Jul 23, 2006, 1:49 PM
Welcome

The Cingualr "bundled" plans is a tool for both you and the customer. First when you have a customer come in to the store asking about how much it would be for so and so min. you can point to the display and say " for 114.98 you get 2000 min. 1000 txt, pict, or video messages and 5 mb of media net. It's good for sales people cause you are selling the rate plan with the media feature. It is not automatically added on, you do that in store but you don't have to sell the media feature cause it's all ready included. It's good for the customer cause they know what it will cost them per month (taxes excluded). It simplifies customer cost concern and you're sales process. Also it's nice cause the display starts at the 2000 min. pl...
(continues)
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Crapbag

Jul 23, 2006, 3:53 PM
Well said.(insert applause here) 🙂
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wirelesscom1

Jul 24, 2006, 7:20 PM
yea the note on their bill was so small and was at the very end of the bill, and im sure most customers dont read that part so im sure were going to get alot of people in complaining ohwell
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Rodt3

Jul 25, 2006, 5:50 PM
🤭 its gonna suck on the 7-7-7 dealio but in reality most people have rollover minutes wayyy up there and pay for it. (go figure) Yeah I do not like the new offerings and I am glad I am in the business side of it
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