Handset Exchange Program
I recently called Cingular to see about exchanging my phone because it's had so many problems. I have the Samsung SGH-P207 that was discontinued by Cingular 2 months after its release because of glitches and other complaints. They told me they would send me a new phone, but they're actually sending me the same Samsung model. Why are they sending me the same phone if it has so many problems? Thanks for any help given.