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Any Agent get tired of dumb customer servce people

wirelesscom1

Oct 23, 2006, 4:29 PM
ive been on the phone all day for a 10 business line port and i have been told to call a diff number or told to call about 6-7 times. ive had call times last up to 75 min. i even had a lady tell me she couldnt help me cuz the customer wasnt in the store even tho were on the same damn side. ive been here for 4 years and never had this bad of an experience. just wondering if anyone else had as much problems as me.
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Crapbag

Oct 23, 2006, 4:42 PM
Its monday. Customer care is always over run and grumpy on mondays. I try and put it off till tuesday just to avoid this. 😉
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wirelesscom1

Oct 23, 2006, 4:59 PM
guess its just a "case of the mondays"
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sowhatsowhat10

Oct 23, 2006, 4:46 PM
yea. 45% of the time.

but even as a corp employee i had the same issues.
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Crapbag

Oct 23, 2006, 7:05 PM
Why not just call the dealer line? 🤣
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wirelesscom1

Oct 23, 2006, 7:36 PM
Ive never heard of this dealer line. This being different from CNA, NBO or Sales Support?
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Crapbag

Oct 23, 2006, 7:48 PM
Sorry i was j/k.
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MistaBlue1914

Oct 23, 2006, 10:37 PM
Well, if you had all of your stuff straight then maybe you would not have had to wait 75 minutes. I know the only calls I have that are that long are becaue the person on the other end is being a @ICK...
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