What Is The BEST Service?
My January 2007 issue of Consumer Reports arrived in this morning's mail. In it they published the results of their September 2006 online survey of 42,921 CR subscribers, reflecting those respondents' overall satisfaction with their cellular telephone service in twenty major metropolitan areas.
Very interesting reading.
Very interesting reading.
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The people I've dealt with who read consumer reports are the most misinformed people I've ever met. I will never trust a survey they do, especially one of their own customers.
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It certainly would be. Instead I know the crap that consumer reports tries to pass off as research and statistical samples.
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At least it's obvious that you are an expert in the field of research and statistics. What specifically are your professional credentials?
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Do you listen to movie critics also before you watch a movie? If you do I bet you miss allot of good movies.
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i do âšī¸ That doesn't mean I take their advice though. And that's a little different anyways.
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Social sciences.
Such as Theology, Sociology, and Anthropology.
They really do help with sales.
Such as Theology, Sociology, and Anthropology.
They really do help with sales.
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There is no way to do 'surveys' the way consumer reports or even JD Powers does and be impartial.
True the company may be impartial, but the people taking part in the survey are biased.
Use this example...
We all know elephants are grey, right?
Now, say you saw a commercial everyday for a year saying the elephant is blue.
What would you say in the survey? The elephant isn't grey, it's blue.
People are 'taught' to think what a company wants them to think...
True the company may be impartial, but the people taking part in the survey are biased.
Use this example...
We all know elephants are grey, right?
Now, say you saw a commercial everyday for a year saying the elephant is blue.
What would you say in the survey? The elephant isn't grey, it's blue.
People are 'taught' to think what a company wants them to think...
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Yep... If I knew a way to ease people into an idea i'd open an advertising agency and make billions! lol
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I agree with your "elephant" analogy. That's why the Cingular "dropped calls" commercials may have convinced some uninformed folks to try their service.
That still doesn't change 49,000 surveyed users' OWN perceptions of how satisfying (or not satisfying) their OWN cellular service experience is.
That still doesn't change 49,000 surveyed users' OWN perceptions of how satisfying (or not satisfying) their OWN cellular service experience is.
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Ill take my own personal experiences over that of 49,000 peoples any day!!! Thats what the trial periods are for, try it and ditch it.
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It doesn't matter how good your service is. It could be perfect and their will be people that will complain. Like well sometimes I can't make a phone call. They forget all the times in their life they couldn't make one with a regular phone. You can't please everyone.
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oh and thats why I don't care for surveys. They confuse what they would like to see or have with what is practical or what they do have!
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colione112 said:
There is no way to do 'surveys' the way consumer reports or even JD Powers does and be impartial.
True the company may be impartial, but the people taking part in the survey are biased.
Use this example...
We all know elephants are grey, right?
Now, say you saw a commercial everyday for a year saying the elephant is blue.
What would you say in the survey? The elephant isn't grey, it's blue.
People are 'taught' to think what a company wants them to think...
Ummm, I wouldn't think elephants are blue anymore than I think we can sit on a rainbow eating Skittles as long as we continue to believe the rainbow exists, or that a little smiley face flies around Wal-Mart lowering p...
(continues)
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wombough said:
it doesn't. How do they lower the prices then!
OMG, it's ELVES. Do I have to explain EVERYTHING??? đ đ
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Your reading to much into the analogy...
The majority of the population are gullible. They will believe anything you tell them, especially if they keep hearing it over and over again.
The majority of the population are gullible. They will believe anything you tell them, especially if they keep hearing it over and over again.
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he is right. But it has to be something believable. Like the fewest dropped calls. You can believe that. The smiley face going through the store is not remotely believable!!
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wombough said:
he is right. But it has to be something believable. Like the fewest dropped calls. You can believe that. The smiley face going through the store is not remotely believable!!
Neither is a blue elephant. đ
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I didn't say anything about a blue elephant I said if it is believable people will believe it!!
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Wouldn't it be reasonable for posters to read the article before passing judgement or shooting the messenger?
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Don't need to when you know what they are. They have been around for a while and things don't change!
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Dang, f38urry...
You haven't changed a bit. Same ol' broken record for years now. You and Jake need girlfriends or something.
If you or Consumer Reports would like to show us some scientific fact, not junk science or polls, I am sure we would be willing to listen to it. Until then, we'll buy our service based on what Jesus, Santa, or our ouija boards tell us.
You haven't changed a bit. Same ol' broken record for years now. You and Jake need girlfriends or something.
If you or Consumer Reports would like to show us some scientific fact, not junk science or polls, I am sure we would be willing to listen to it. Until then, we'll buy our service based on what Jesus, Santa, or our ouija boards tell us.
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