Gsm upgrade help
Hi,
I need some advice on how to upgrade my plan.
I posted here 2 wks ago and got some feedback, but have run into a brick wall with cingular.
I currently have a Tdma plan, expires Aug 2005, this is bundled with my BSouth plan.
I want to upgrade to a Gsm Family plan and add 2 lines. Advice I got was to call and talk to service rep and ask for upgrade exception.
I called and talked to a rep, he checked with supervisor and got approval for upgrade. I got his name and email, so have been able to talk with same rep.
He advised doing the change at end of month, so I have waited.
I called Saturday, to place the order for phones, rep said I would be better to place order online as he could not give me the online price f...
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1. Do order through Telesales but they cannot match the online prices.
2. Do at local store but as Telesales, they cannot price match the online price but they also run specials Telesales is unaware of, so their prices can be different.