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any cingular reps out there?

taurus

Sep 6, 2004, 6:50 PM
i am a rep currently with AT&T wireless. i just want to know if any reps know if cingular outsources ? thanks in advance for your reply
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jaymz306

Sep 8, 2004, 12:30 PM
no, cingular doesnt outsource... all reps are here in the U.S.
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jinx7676

Sep 8, 2004, 12:47 PM
jaymz306 said:
no, cingular doesnt outsource... all reps are here in the U.S.


outsource doesnt mean US vs not US, it means whether you work for Cingular, or work for Joe Schmo's Call center but answer Cingular phone calls.
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jaymz306

Sep 8, 2004, 1:03 PM
jinx7676 said:
jaymz306 said:
no, cingular doesnt outsource... all reps are here in the U.S.


outsource doesnt mean US vs not US, it means whether you work for Cingular, or work for Joe Schmo's Call center but answer Cingular phone calls.

Are you sure? Every article I've read about outsourcing references jobs going "out" of the country. Anyhow, no, Cingular's call centers are Cingular.. there may be some temps working in some, but no outsourcing.
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speck

Sep 8, 2004, 7:31 PM
Yes he's sure... and No, we do not outsource. Whatever the rumor you'll hear or have heard... Cingular has it's own call centers leasing some owning others. The closest we're getting to outsourcing is w/ the merger... but it's actually AT&T doing the outsourcing to help support the call volume.
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Vox Dei

Sep 9, 2004, 9:29 AM
Heh. That is the rumor we have all heard here at AWS. He was hoping that you DID outsource because alot of AWS Callcenters are not run by AWS they are outsourced to Other companys such as Convergys and a couple others.
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irishtaz25

Sep 9, 2004, 11:01 AM
cingular did out source its in house service departments. to another company in the US
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videobobbo

Sep 9, 2004, 2:26 AM
another rep with AT&T. just curious if anyone with cingular knows if you'll get the Razr V3 and what the price point will be...satisfied v600 owner, wanting a razr. thanks in advance. i know we just got a ton of new Motos
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jinx7676

Sep 9, 2004, 10:59 AM
videobobbo said:
another rep with AT&T. just curious if anyone with cingular knows if you'll get the Razr V3 and what the price point will be...satisfied v600 owner, wanting a razr. thanks in advance. i know we just got a ton of new Motos


the RAZR as of now should be carried. it will carry a hefty price though. whether we carry it or not, i'll be winning one most likely in a contest that Moto is running for cingular reps right now. 😉 😁 😛

by the way, any other cingular reps agree with the fact that the moto incentives kick the ass of the other vendors? 😁
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