Home  ›  Carriers  ›

AT&T

Info & Phones News Forum  

all discussions

show all 5 replies

Should I stay or should I go?

kydruid

Sep 6, 2004, 10:19 PM
I've got a dilemma here and would appreciate some other points of view.

I've been a Cingular wireless customer since well before they were Cingular. My current contract from my purchase of a Motorola T720 expires within the next couple of weeks, and I'm looking at general upgrades. The one feature I've been wanting to test out, use, etc is Bluetooth. I recently bought the Motorola Bluetooth adapter and was highly dismayed over its ability to function as little more than a cable substitute (I don't know why I was thinking it would be any more than that, but I did).

Overall, I've been very highly satisfied with Motorola phones and of the current crop, none of the Motos have the technology, save the V600 which has effectively been dropped...
(continues)
...
Klingon_Rooster

Sep 7, 2004, 11:38 AM
Ed,

I'm not a rep for any wireless company, but I have been with Cingular for nearly 4 years as a customer. Unless there is wording out there that I'm not aware of, keep in mind that your service under your current contract doesn't truly expire just because you're reaching a one or two year mark of time.

You can keep the plan and phone, as-is, while you're pondering what you should do and whom you should do it with. That last sentence sounds like a whole different kind of conversation, but you know what I mean ;-) You don't have to take years to research this, but you shouldn't feel like there is a time clock ticking, either.

A great deal on a new phone with new technology is cool, just make sure you fully check it out so tha...
(continues)
...
acorcoran2004

Sep 7, 2004, 2:23 PM
Being a Cingular Rep I can tell you that you do have the right to remain in contract or not. Cingular does not, so to speak, auto-extend your contract apon completion like some other carriers may.
I do understand your need for bluetooth and applaued you for wanting that technology.
However you must understand that Cingular goes through strict testing before our products are released.
The V600 was a great peice of technology and was loved by many and still is. When Motorola came to us and said that the V600 had problems with the 850mhz band which is our primary signal, we pulled it and ate the cost on hotlines and solutiions for our existing V600 customers, instead of the flip side of leaving it on Motorola.
Becuase we care.
As for ...
(continues)
...
spddemun

Sep 7, 2004, 2:29 PM
Would you clarify 'auto-extend' the contract like others?

When I was with Verizon, after my contract expired, I just kept the same phone and charges/terms, but was considered on a month-to-month basis, like a lease.

Does Cingular operate the same way, or will I have to get a new contract when mine expires just to keep service/same terms?
...
acorcoran2004

Sep 7, 2004, 2:51 PM
Your answer is no you can stay on a month to month basis. I have seen customers out of contract for ...well the last one I saw was no lie 10 years. I have heard of some carries extending your contract with out you knowing. Now I have seen nothing in writing on this I have heard this story to many times not to believe it . Cingulars rule is we will not ask you for a new contract as long as you buy new phones at full cost and do not change you rate plan.
...
spddemun

Sep 7, 2004, 3:00 PM
Thanks, great news to me! I'm not a bells-and-whistles phone person, so as long as the phone is working and clear, I'm happy. 😁
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on BlueSky Follow @phonescoop on Mastodon Follow @phonescoop on Threads Phone Scoop on Facebook

 

Playwire

All content Copyright 2001-2025 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.