for customer service reps....
I am a tmtg rep and customers that tick me off the most is the NYC customers/dealers... first off is the customers : they are sooo rude and want everything "now, now, hurry up.. do it now.. err, they are so annoying. What i do sometimes is or what sometime what you have to so do, is speak at their pace for them to understand you. You all need Jesus and need to look up that word patience. But its all gravy 😁
Then there is the notorious dealers: im not sure about post paid(tell if they do this please or anything simular to this) they pre-activate the sim cards so when the customer gets the phones the customer cant ever verify the account then we have to send them to a direct tmobile dealer with picture id so that the direct dealer has to ...
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Then there is the notorious dealers: im not sure about post paid(tell if they do this please or anything simular to this) they pre-activate the sim cards so when the customer gets the phones the customer cant ever verify the account then we have to send them to a direct tmobile dealer with picture id so that the direct dealer has to ...
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😲 Boy do I hear ya! I just got released from a place that treated every one of the reps like crap the long you R there they would do anything to rid ya of your first yr raise! get back later! tell ya more about it!
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