problem with my pearl
i was trying to download opera mini for my phone and it didn't work so i deleted it and a prompt came up asking me about restarting my phone. i accidently click yes (still trying to get use to the trackball) now my phone has been stuck on that start up loading screen for about a half hour now. ☹️ can someone plz help me troubleshoot this problem 😢
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Pull the battery out - even while the phone is still on. This sometimes helps reboot your phone as well as resolve some freezing issues. Pull the battery right on out, let it rest a couple of minutes...and place it back in. If that doesn't work, call tech support and let them know your phone is frozen...as long as its still under the manufacturers warranty, no lcd damage, cracked plastic, or h20 damage...they'll probably send you out a replacement. Hope this helps. 🙂
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i figured out why my phone isnt working. it's because i accidentally downloaded a 3g app on my phone and it corrupted my phone. would i beable to get a replacement phone?
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T-Mo makes no mention of 3rd party apps voiding the warranty, although your users manual will say otherwise.
Just send it on in. You have a 99% chance of NOT being charged. Plus, its only like $100 for Out of Warranty. Thats better than buying a new phone.
Just send it on in. You have a 99% chance of NOT being charged. Plus, its only like $100 for Out of Warranty. Thats better than buying a new phone.
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so i gotta come up with $100 just to replace the phone???? DAMN!!!!!!!!!!!!!!!!!! 👿
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Its better than the 349.99 retail price. And its a small price to pay for the reminder to, from this point on, read all of the technical requirements and instructions for software. Roll the dice and hopefully they don't catch YOUR mistake and just replace it for the shipping cost. 🙄
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I said you most likely wont be charged.
But be prepared to have an extra $100 added to your next bill.
But be prepared to have an extra $100 added to your next bill.
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