Confused over T-Mobile messaging systems
Perhaps, some good-natured T-Mobile reps or users can explain these things to me:
I have T-zones, a family voice plan, and an old SE T300, which I like BTW. I can send and receive SMS without problems. When someone sent me an email to [email protected], it would come as an MMS (“picture message”) even if it was just text. In the opposite direction, if I wanted to send an email from phone, I used picture message and it was delivered as an email with a nice T-Mobile graphics and a proud “this message was sent from a T-Mobile phone”. Everything was great!
Last couple of days, I cannot be reached under my tmomail.net address, emails get bounced with a “service not available” message and they are not delivered as either SMS or MMS. ...
(continues)
I have T-zones, a family voice plan, and an old SE T300, which I like BTW. I can send and receive SMS without problems. When someone sent me an email to [email protected], it would come as an MMS (“picture message”) even if it was just text. In the opposite direction, if I wanted to send an email from phone, I used picture message and it was delivered as an email with a nice T-Mobile graphics and a proud “this message was sent from a T-Mobile phone”. Everything was great!
Last couple of days, I cannot be reached under my tmomail.net address, emails get bounced with a “service not available” message and they are not delivered as either SMS or MMS. ...
(continues)
...
I'm sorry to hear you're having those problems, I'm a cust care rep; I'm not at work at the moment, so I don't have access to all of our tools we use to troubleshoot with, but I can narrow it down, and there's some troubleshooting you can possible do yourself:
First off, T-Mobile did shut off port 80 access with T-Zones, but it's been off for a while now. That just means you have to now subscribe to T-Zones to browse the web where as before you didn't, and some pda's would work with just T-Zones, now they have to have the full internet feature. So, nothing else has been turned off.
Next, GPRS does indeed transmit your mms, but you don't have to have T-Zones to use it. You account, however, must have some sort of WAP feature on it weat...
(continues)
First off, T-Mobile did shut off port 80 access with T-Zones, but it's been off for a while now. That just means you have to now subscribe to T-Zones to browse the web where as before you didn't, and some pda's would work with just T-Zones, now they have to have the full internet feature. So, nothing else has been turned off.
Next, GPRS does indeed transmit your mms, but you don't have to have T-Zones to use it. You account, however, must have some sort of WAP feature on it weat...
(continues)
...
Thanks!
I sent mms to myself and it arrived in an instant. So, that part works.
However, I still cannot send mms to an email address and an email sent to my tmomail.net bounces back with this:
----- Transcript of session follows -----
... while talking to mailx04.tmomail.net.:
>>> DATA
I sent mms to myself and it arrived in an instant. So, that part works.
However, I still cannot send mms to an email address and an email sent to my tmomail.net bounces back with this:
----- Transcript of session follows -----
... while talking to mailx04.tmomail.net.:
>>> DATA
...
My response was cut, for some reason,
here is the rest:
----- Transcript of session follows -----
... while talking to mailx04.tmomail.net.:
>>> DATA
here is the rest:
----- Transcript of session follows -----
... while talking to mailx04.tmomail.net.:
>>> DATA
...
I don't know why my reply was cut short. Once again:
550 Message refused
554 5.0.0 Service unavailable
How does the system decide whether an email sent to a tmomail.net address should be delivered as SMS or MMS? Does it have to do with HTML codes in the message (or the lack of them)?
550 Message refused
554 5.0.0 Service unavailable
How does the system decide whether an email sent to a tmomail.net address should be delivered as SMS or MMS? Does it have to do with HTML codes in the message (or the lack of them)?
...
