Possibly Having to Leave T-Mobile
I am currently living in an area with T-Mobile coverage, zip 66502, but will be moving to an area without coverage, zip 84714. I've called T-Mobile, and they told me I could cancel my service without paying the early termination fee due to the lack of coverage.
The things is, I don't want to cancel. I'd rather stay with T-Mobile. They have been a great company. Sure their coverage is lacking, and I am sometimes envious that other companies have a wider coverage area and faster data, but that's something I know can be fixed, and for me, T-Mobile is worth the wait.
The only way I know of to stay with them is using the Wi-Fi @home service, but that gets me coverage for a grand total of 300 square feet on a good day. Still, I'll possi...
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The things is, I don't want to cancel. I'd rather stay with T-Mobile. They have been a great company. Sure their coverage is lacking, and I am sometimes envious that other companies have a wider coverage area and faster data, but that's something I know can be fixed, and for me, T-Mobile is worth the wait.
The only way I know of to stay with them is using the Wi-Fi @home service, but that gets me coverage for a grand total of 300 square feet on a good day. Still, I'll possi...
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The only thing I could suggest would be to try the Hotspot@Home service and hope that you can roam off of AT&T or a different local GSM carrier while you're out there. Connect to wifi wherever you can. Most universities have free wifi all over their campus so I wouldn't think it would be a problem. On the other hand, if you start using the majority of your minutes roaming on another company's towers, then you'll get kicked off of the service anyway.
*shrug*
Take it out there and find out. I think the Hotspot@Home service would be a good option if you want to stay with T-Mobile.
*shrug*
Take it out there and find out. I think the Hotspot@Home service would be a good option if you want to stay with T-Mobile.
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On a hunch, I decided to call T-Mobile Customer Care today to check on the status of new towers being built in the area I will be moving to, and I spoke with a rep who was way more than helpful.
She was kind enough to inform me that I could put my account on a 3-month seasonal suspend until such time as I moved permanently to an apartment within the coverage area, something I will probably do instead of cancel my service.
In addition, she also sent out a notice to T-Mobile engineers (I forget what the form was called) to advise of the lack of coverage in the area and to push for a tower within the vicinity that I will be living, something I was sure Customer Care might be able to do, but did not know for sure. She took my physical add...
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She was kind enough to inform me that I could put my account on a 3-month seasonal suspend until such time as I moved permanently to an apartment within the coverage area, something I will probably do instead of cancel my service.
In addition, she also sent out a notice to T-Mobile engineers (I forget what the form was called) to advise of the lack of coverage in the area and to push for a tower within the vicinity that I will be living, something I was sure Customer Care might be able to do, but did not know for sure. She took my physical add...
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What school are you going to? I thought the only school in that area was in Cedar City.
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Dixie State College - St. George. But I'll be living in 84714 (Beryl) for a few months until i get settled, because right now I'm moving from Manhattan, KS to that area.
Cedar City is about 30-40 miles away from St. George, as you probably know. Thanks for the response! 🙂
Cedar City is about 30-40 miles away from St. George, as you probably know. Thanks for the response! 🙂
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Well, if you get broadband internet, you'll at least be able to use your phone at your house. If it were me, I'd just switch carriers.
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Yeah, it doesn't look too good for me as a T-Mobile customer, does it. 😕
Thanks rob! 😁
Thanks rob! 😁
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we will be launching our talk forever solution soon. you might be able to do that, the only problem is it is a service that is kind of like vonage. its going to probably be like 10 dollars a month for existing customers, the only downside is it will run off of a existing dsl or cable internet and its a fixed land line so you cant take it out and about with you.
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I think that it is at least a little funny that a customer that is really happy with Tmo still comments how bad thier service is
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ATT will not be an option either, and to be honest you may have to join the cult in this area.
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Well, I like to acknowledge the ups and downs of every wireless company, regardless of what company it is. T-Mobile has everything I could ever want from a wireless carrier, and their service is great, I just happen to be moving to an area where they don't cover.
Having to wait a few more seconds for a web page to load on my T-Mobile 2G Curve is a lot better than paying up the nose with Verizon. But then Verizon has better coverage, higher speeds, and more customers, just like AT&T, who has had 3G for years.
Sprint has arguably the fastest data speeds, but horrible customer service.
Alltel (now a part of Verizon) has the best coverage, faster data speeds, and My Circle (which really does nothing for me. myFaves keeps me happy e...
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Having to wait a few more seconds for a web page to load on my T-Mobile 2G Curve is a lot better than paying up the nose with Verizon. But then Verizon has better coverage, higher speeds, and more customers, just like AT&T, who has had 3G for years.
Sprint has arguably the fastest data speeds, but horrible customer service.
Alltel (now a part of Verizon) has the best coverage, faster data speeds, and My Circle (which really does nothing for me. myFaves keeps me happy e...
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