New to the forum
Well hello everyone in phone land! I am new to the forums of Phone Scoop but I have been an avid attendant of the site. I work for an indirect dealer that exclusively deals T-Mobile. I have been in the wireless industry going on 5 years now and have pretty much covered every major carrier in the U.S. I love this industry and this site and these forums have been a great help in the development of understanding different views of the industry. I know that indirect reps get a bad rap but I can assure you that no funny business happens in my store 😁 I look forward to hearing about many issues discussing the pros and cons of T-Mobile and other carriers 🙂 Keep on keepin on
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You're all kinds of welcome, as long as you NEVER tell a SmartAccess customer they don't qualify for a free phone, 'kay? 😁
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I would never do that 😁 SmartAccess is all I qualified for at one point.
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It drives me up the wall! My cubicle-mate is phone shopping right now and an indirect dealer just told him that SmartAccess nonsense and received an earful... So I pointed out that starting just this morning he can get the E315 for 24.99 by activating on the web site. Theres a dealer who lost a commission, way to go! Why in heck do dealers do this stuff? I know that a lot of SA customers are a tiny bit lacking in the brain cell department, but not all by any means... I had the same thing happen two years ago when I activated and it just boggles my mind that it's still going on... 🙄
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I think it all boils down to the fact that some dealers just try to milk out as much as they can, not realizing that the customer is the root of what keeps them in business. They also think that a SA customer isn't as important. I know that in my store, we are almost more inclined to work better deals for SA customers just for the fact that they are already credit-ly challenged 😁 and need more assistance. Referals by word of mouth is definitely the name of the game and assisting those just starting out in wireless will give back ten fold
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