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REPS i need your help!

n8izzle

Nov 6, 2008, 1:47 PM
I have pre-ordered my G1 phone way back since they announced it.. I did receive it on Oct 21st.. Well i wasnt sure if it went through becuase i didnt receive any notification so on Oct. 13 I went back online and said i was still elgible for my upgrade.. therefore, i figured it didnt go through, and ordered myself the G1 once again.. Well today i get the news that i have another G1 phone waiting for me at my house.. I am so in love with this phone that i would like to keep both of them.. What would happen if i were to keep it? I dont mind being charged for the 2 devices because i expect to be charged.. Please let me know what you all think about this.. Thank you in advance..
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Soimbored

Nov 6, 2008, 2:03 PM
Were you upgrading your current T-mobile contract, or were you setting up a new one?

If you were setting up a new one, I would recommend calling customer care to make sure only one line was activated so you don't get two bills. You may have to return one of the phones, but that is certainly better than paying for a second bill for the next two years. Unless of course, you want to have two lines of service. If this is the case, just call customer care and ask them to set you up on a family plan instead of two individual plans.

If you were upgrading your current line, you might have just gotten lucky. They can only extend your contract for a maximum of two years. So, if you got two G1's for 179 each on one contract extension, congratulat...
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n8izzle

Nov 6, 2008, 2:16 PM
I guess i was a lucky guy.. I upgraded my existing line online.. I just hope that they dont charge me full price.. Or i just hope that they will not charge me at all for one of the phones lol.. Most likely that will not happen but hey you never know.. thank you for your help 😁
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Soimbored

Nov 6, 2008, 4:26 PM
If you upgraded online and the final price both times said 179.99 + 18.00 upgrade fee, then thats what you probably got charged for, you should be fine. If not, you should be able to argue it with customer care. If possible just keep a copy of the confirmation page, just in case.
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