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wtf?!?

Ellie004

Nov 29, 2008, 4:18 PM
My sidekick slide just turned off by itself and now EVERYTHING is gone ☹️

What happened?

I need my stuff 😢 😢
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jescobarhst

Nov 29, 2008, 4:20 PM
its because its a motorola..... they tend to do that alot.
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Ellie004

Nov 29, 2008, 4:22 PM
So what do I do?

Everything is gone? ☹️
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jescobarhst

Nov 29, 2008, 4:25 PM
all your information can be restored if you syncronized your phone. if not.......well you can pretty much take a guess
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Ellie004

Nov 29, 2008, 4:27 PM
syncronized my phone with what? 😕
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jescobarhst

Nov 29, 2008, 4:28 PM
with your tmobile account online
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Ellie004

Nov 29, 2008, 4:32 PM
yeah idk what that means..lol
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Tmo Slave

Nov 29, 2008, 4:33 PM
Do you have a sidekick account? If so log back into your sidekick account. If you don't...I'm sorry. 😢
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jescobarhst

Nov 29, 2008, 4:33 PM
so u probably have not done it. call c.s. see if they can help at all if not u might have to start all over
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Ellie004

Nov 29, 2008, 4:41 PM
😢 😢

ommmmmmmmmmmmmmmmmmmmmmmmmmmmmmmg
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jescobarhst

Nov 29, 2008, 4:43 PM
did you check with them already?
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Ellie004

Nov 29, 2008, 4:45 PM
Yeah but I don't have another phone to call from ☹️
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jescobarhst

Nov 29, 2008, 4:47 PM
if you can find another phone i can give you their customer service number? ☹️
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Ellie004

Nov 29, 2008, 4:49 PM
Ok well the contacts came back up ☹️

but all the saved text messages and pic messages I had are gone ☹️
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mingkee

Nov 29, 2008, 10:22 PM
it's design flaw
the battery is loose
wish you read the issue in June, T-Mobile had an exchange program to recall the Slide
workaround: use tape as filler to prevent battery gets loose
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Ellie004

Dec 1, 2008, 7:34 PM
😲 ommmmg I wish I would have heard of that exchange program...sad day...well I'm stuck with it for another year

Thanks for the tape tip I'll try that
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Tmo Slave

Dec 2, 2008, 8:02 PM
I would call Tmobile CS since the slide was recalled at one point due to the battery. YOur having that issue they might replace it for you even if its outside the year warranty.
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Ellie004

Dec 5, 2008, 5:13 PM
Ok thank you

I'll try calling
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EdgarN

Nov 29, 2008, 11:49 PM
its because i gues that y dont have the sikick plan right??? if u dont have everything that its not saved on the sim card or on the memory card will be gone
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