so, if I did have unlimited M2M, then calling my voicemail will be free? Is that right?

yup 🙂

did you know you can also call it from another phone other than your cell phone and check your messages? If you do that, no minutes are used either.

hehe.. I knew that but I've never tried it.. Anyway, one month, I went over my anytime minutes.. and when I called to check my voicemail, it charged me. So, how does that work if I have unlimited M2M.. thanks!

Well, technically, when you're calling voicemail all you're doing is calling your own number...which is a T-Mobile number of course...

Unless you have the GM3000 regional plan, all our other plans you can add unlimited T-Mobile to T-Mobile calling for $6.99/mo and it comes included with all family time plans for free.

Mobile to mobile is defined as calls within a T-Mobile network, within the U.S., to and from any other T-Mobile phone. (if you're roaming, although there is no monetary charge, mobile-mobile calls will be rated as standard calls)

With the regional plan the mobile to mobile feature you can add is $5 for 500 minutes of M2M.

So, Even if I went over my anytime minutes, calling my voicemail is free? Coz I know for sure, I was charged.. I have the $49.99 Family basic..

How do you know for certain you were charged? I only ask because sometimes there are misconceptions that make people think they are being charged for something, or minutes aren't being counted right, which just takes a matter of explaining it to them....

Because when I received my bill, I looked at it and it was charging me, 40 cents per minute... Now, here's my other question coz I think this might be the reason why.. I had a Colorado #, Family Basic.. moved to TN but never changed my #..(It's changed now) Could that be the reason why???

Hmmm I don't think it should matter, but without looking more in depth I couldn't tell you for sure. I know on our call filter we use I see M2M rated voice mail calls all the time, and of course there are some that are standard calls. I would have to reserch that one more in depth, it may have to do with access numbers, or how you're dialing...In this case I'd say your best bet would actually be to call customer care because they have all the tools there to give you more precise answers than possibilities of what it could be here. I'm sorry I can't give you better info here ☹️

aight.. thanks so much... hey, are you a rep?
just curious..

yes, but I hate it that now you have me second guessing lol... 🤭

Just out of curiosity, I'm looking at an old bill of mine, and I have unlimited M2M with my plan also, and my VM calls say number called 123, and city called is voicemail retreival, and the "(f)" is there. So, now I'm confused. I'm sure theres an answer, without being at work, I can't look it up or anything grrrrr.

Make sure that when you find out, you let me know, ok.. thanks..

OK, the policy states that depending on account type, calls to voicemail may appear as VM, MTM, or STD (standard/normal) calls, but it clearly states that they are NOT rated as mobile to mobile calls, they will always deduct from whenever, nights, or weekends.

incorrect when u dial VM from your tmobile phone your calling a 805# thats based in California

Xzavier21 said:
incorrect when u dial VM from your tmobile phone your calling a 805# thats based in California

Well, yes and no depending on how you dial. If you use your phones shortcut, chances are that the voicemail access number programmed in your phone is 1-805-637-7243 (you're absolutely 100% correct based in california)or 123. However, voicemail can also be accessed by dialing your own mobile number from your handset, too.

As I just stated in another post here too, voicemail regardless of what number dialed though will always be rated as a standard call, not a mobile to mobile call.

Ok, here's the only thing I found online from an official t-Mobile source about what MTM calls include, but it doesn't specifically address voicemail calls.

"Mobile-to-Mobile (MTM): MTM minutes means a directly dialed call between T-Mobile customers while on the T-Mobile USA network. (Calls may not rate as MTM if the network does not recognize your number such as when your number is blocked or caller ID is turned off). For customers with MTM:An origionating call rates as MTM if the caller is on the T-Mobile USA network calling another T-Mobile phone; a received call rates as MTM if the receiver is on the T-Mobile USA network while receiving a call from another T-Mobile phone. Prepaid service excluded. The caller and recepient will each be...
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I read that today.. But I'm still confused.. HEHE! It's all good, I'm about to go home and look at my bill again. If it should be (F), and it's showing that I was charged, can I get a credit even though it was months ago? Anyhow, I'ma out now. Thanks alot! Have a good weekend... 🙂

bizkitsngravy said:
Ok, here's the only thing I found online from an official t-Mobile source about what MTM calls include, but it doesn't specifically address voicemail calls.

"Mobile-to-Mobile (MTM): MTM minutes means a directly dialed call between T-Mobile customers while on the T-Mobile USA network. (Calls may not rate as MTM if the network does not recognize your number such as when your number is blocked or caller ID is turned off). For customers with MTM:An origionating call rates as MTM if the caller is on the T-Mobile USA network calling another T-Mobile phone; a received call rates as MTM if the receiver is on the T-Mobile USA network while receiving a call from another T-Mobile phone. Prepaid service exclude

...
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if a caller id is blocked it does not show area codes or prefix's and we share # blocks w/ diff comapnies, where i live you can get 971 prefix w/ sprint or tmobile, and when calling VM its calling a 805# (that is not registered as a 1800#) in CA, not a tmobile phone # but the main VM center, so it does not register as free