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How disappointing TMO, you let me down...

llama

Nov 13, 2009, 9:12 AM
During the current nor'easter, I lost TMO at the house when power went down in our neighborhood. We have a transmitter at the neighborhood pool, and apparently it went off line when my power went out. When we drove out of our neighborhood to get dinner, the TMO picked up service down the road...

But the good news is I have 2 other carriers as well, neither of which had any interruptions. One is Big Red and the other is our regional low cost carrier.

I expected more.
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Fleance2k5

Nov 13, 2009, 1:45 PM
So you're disapointed in a outage? Welcome to cell phones. EVERY carrier has outages. Even landlines have outages.
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llama

Nov 13, 2009, 4:45 PM
I was really disappointed in the fact that the outage lasted until power was restored in the neighborhood. I guess I expected backup generators or something.
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dnbstyle29

Nov 13, 2009, 6:25 PM
It happens. Get over it.
I dealt with my service being out for 6 hours the other week.
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llama

Nov 14, 2009, 10:21 AM
Um, what's your issue. I did deal with it. I was just expecting better.

Have a day.
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acdc1a

Nov 16, 2009, 10:06 AM
There are people on this board, most of whom rely on T-Mobile for their living who will defend even the worst screw ups by their company. Don't take it personally, it's how their bills are paid.

BTW, a power outage should not be reason to lose cell service. Even Metro PCS towers have backup.
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llama

Nov 16, 2009, 12:14 PM
Apparently, this one needs new Energizers or something...
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acdc1a

Nov 16, 2009, 4:47 PM
T-Mo probably doesn't have your particular site setup with a backup. That's a problem that should be addressed, not defended.
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smylax

Nov 17, 2009, 10:07 AM
It probably does have backup power. All towers should have a backup generator, for all cell phone companies. That has been a federal mandate since Katrina. It probably wasn't the power that caused the outage. The tower itself probably suffered some kind of damage during the storm.
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llama

Nov 19, 2009, 12:41 AM
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simmeon

Nov 14, 2009, 6:30 PM
I havent gotten service at my house for months. have to walk down the street about two blocks. Doc says my heart rate is best its been in years. But now I have cancer of the ear. You win some, you lose some
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