confused on upgrades...
Why did they state to me that my full upgrade date was in jan. when my contract ends in Nov. that does not make any since.
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The most common reason is that you may have changed your plan before your contract expired. My suggestion to you is keep pressing the rep about it and keep reminding them that your contract is expired. You should get the full discount upgrade because you can cancel at any moment without penalty and T-Mobile doesn't want to lose your business.
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