T-Mobile Caller ID
Hello Everyone... 🙂
I have a friend who just signed up with T-Mobile. He got a great deal on the Motorola V300. How would he go about changing the name that displays on the caller id of a land line phone that he calls? Is it a setting on the phone or do you have to contact T-Mobile to correct it as you want to?
Thanks All! 😁
I have a friend who just signed up with T-Mobile. He got a great deal on the Motorola V300. How would he go about changing the name that displays on the caller id of a land line phone that he calls? Is it a setting on the phone or do you have to contact T-Mobile to correct it as you want to?
Thanks All! 😁
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Well it could be one of two things, and actually very simple to change....
They will NOT put initials, nicknames, etc... on caller ID though in case that's what you're asking.
It generally takes 72 hours for the caller ID to change into the users name. If it's been longer than that, customer care can change the name on our system. This info will be sent to carrier that supports our caller ID (sprint landline...like home phone service). On the rare occasion it doesn't work, we can have a Sr. Rep or a coack (supervisor) or any rep really that has the number and password call sprint and tell them to change the name on the caller ID. We have to wait the 72 hours though, this is considered the escallation process. Once they change it, it t...
(continues)
They will NOT put initials, nicknames, etc... on caller ID though in case that's what you're asking.
It generally takes 72 hours for the caller ID to change into the users name. If it's been longer than that, customer care can change the name on our system. This info will be sent to carrier that supports our caller ID (sprint landline...like home phone service). On the rare occasion it doesn't work, we can have a Sr. Rep or a coack (supervisor) or any rep really that has the number and password call sprint and tell them to change the name on the caller ID. We have to wait the 72 hours though, this is considered the escallation process. Once they change it, it t...
(continues)
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I told my friend that he should call T-Mobile to change it, so I'm thinking that the only way to correct the name that displays on a land line caller ID is to have the cellular provider change it in their systems.
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Yes if you call in to Customer Care, they can up date the user name to each of your lines so the caller ID show correctly.
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