v 551 and t-mobile
I am having problems with this phone. I have an unlocked v551 that is working fine for phone calls and such with t-mobile. I have tried to download items on it and the phone shows i can't even though the phone is basically the same as the v330. I have changed my phone on my profile page and it is fine there but the v551 comes up with a error message that "though your phone may be capable of recieving ringtons and images. your phone is not currently supported. please try again later." Any help would be appreciated and feel free to email me here of off list. 😁
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Here's your problem - the IMEI ("serial number") on your phone is not merely printed on the back underneath the battery. It is also electronically coded into your phone. Try typing in *#06# on your phone. Your IMEI should pop-up. T-Mobile's network can do the same thing.
It recognizes your IMEI and sees that it does not have an IMEI belonging to a T-Mobile branded phone. Even though it is a GSM phone and will work just fine on their network, it is still considered 'not supported' as far as downloading ringtones and accesssing certain other features is concerned.
Also, why not just dowload ringtones and wall-paper off the Motorola website?
It recognizes your IMEI and sees that it does not have an IMEI belonging to a T-Mobile branded phone. Even though it is a GSM phone and will work just fine on their network, it is still considered 'not supported' as far as downloading ringtones and accesssing certain other features is concerned.
Also, why not just dowload ringtones and wall-paper off the Motorola website?
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i tried the thing with the *#60# and it didn't work. hmm motorola site might be an option
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slochraven said:
i tried the thing with the *#60# and it didn't work. hmm motorola site might be an option
It's *#06# (not 60)- I've done it on Motorolas quite a few times. It's supposed to be a universal thing. Try again and let me know if it works.
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ok I'm confused...why is *#06# important in this case, or was it just an FYI?
They are right though, T-Mobile ringtones are made specifically for each given model of phone that we carry. (and in some cases they aren't believe it or not-even if it is a T-Mobile phone)
Even though your phone is unlocked and will work as far as getting service to you, company specific features may not work because you're using a phone that was not branded by T-Mobile. (You might still have problems even if we did carry the V551, but you were using an unlocked one from another carrier)
I believe what they're trying to say with the IMEI is that the system knows what model of phone you're using via your imei which tells it if your phone is a supported m...
(continues)
They are right though, T-Mobile ringtones are made specifically for each given model of phone that we carry. (and in some cases they aren't believe it or not-even if it is a T-Mobile phone)
Even though your phone is unlocked and will work as far as getting service to you, company specific features may not work because you're using a phone that was not branded by T-Mobile. (You might still have problems even if we did carry the V551, but you were using an unlocked one from another carrier)
I believe what they're trying to say with the IMEI is that the system knows what model of phone you're using via your imei which tells it if your phone is a supported m...
(continues)
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It was only important in the sense that most people don't realize that the IMEI isn't just a random number printed on the back of the phone. It's electronically coded into the phone, and the phone identifies it self to the network whenever you power it on. The number all mean things too.
I'm going from memory - so I could be a little off - but I believe that the first two digits tell you the country that it was first approved for use in, the next four are the approval number, the next two tell you the manufacturer, the next six digits are the actual serial number, and the last digit tells you the type of technology that it uses.
The network 'sees' this number when you turn your phone on with an active SIM in it. It can tell that yo...
(continues)
I'm going from memory - so I could be a little off - but I believe that the first two digits tell you the country that it was first approved for use in, the next four are the approval number, the next two tell you the manufacturer, the next six digits are the actual serial number, and the last digit tells you the type of technology that it uses.
The network 'sees' this number when you turn your phone on with an active SIM in it. It can tell that yo...
(continues)
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