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Shipping/Processing Orders - Credits?

Gundy18

Sep 21, 2005, 7:30 PM
So to make a long story short, I ordered a phone last Wednesday with a smart access plan. I had it planned out that by the time I would get the phone ( a max of 5 days ) my other phone contract and monthly bill would expire.. When I placed the order I was promised the phone would be here Friday of that following week. Well after not seeing it, I waited till last Monday and called them up asking what was going on - I was not even able to see my order on the webpage nor could the phone system find it when you call in for help. I got a CSR that said they submitted a ticket and couldn't see where my order was at because the shipping company closed that following weekend, and apparently the shipping company or whatever hasn't responded to sol...
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Aleq

Sep 22, 2005, 9:00 AM
Was this through our telesales, our web site, or a different web site?
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