Changing my T mo plan
Ok So I have tried to email t mo cust service sevral times with no succsess. I have a single line plan and my contract is up in feb woundering if any of you know what I will have to do to switch to a famly talk plan. will I have to have my credit run again and all that jazz or can I just call and have them switch me over?
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Hey , I can help you with that.
I went from a single line to a family plan, and it is EASY!!! No credit checks required. All they do is activate a second line of service and ask you which family plan you want and they extend your contract by one year and you get to choose a new phone for your second line. Your second line carries the same terms and conditions as your current line: 1 yr contract, plus an ETF of 200 dollars if you cancel it before your contract expires. They will get it all done quickly. Just pick out a plan and a new phone for your new line and you are good to go, it is that easy!
I went from a single line to a family plan, and it is EASY!!! No credit checks required. All they do is activate a second line of service and ask you which family plan you want and they extend your contract by one year and you get to choose a new phone for your second line. Your second line carries the same terms and conditions as your current line: 1 yr contract, plus an ETF of 200 dollars if you cancel it before your contract expires. They will get it all done quickly. Just pick out a plan and a new phone for your new line and you are good to go, it is that easy!
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Thanks so much!!! that was very helpfull. will I be allowed to upgrade or change my current phone then at the time of changing over to a famly talk? Or will have to wait till the end of that new contract another year down the line to change/upgrade the phone on the primary line?
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I actualy have a good answer to that question. I am at work right now (and I work for cingular) so they might not be realy happy with me if I were to call customer care now ;)and I am bored so i just thought I would see what you all had to share.
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If you want to upgrade your handset you won't get as good of a discount as you would with the new line of activation. You might still be eligable for some kind of discount. Are you registered on My Tmobile? (www.t-mobile.com/mytmobile) It is free, AND you can check to see what kinds of discounts you can get with upgrading.
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