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T-Mobile Uses Cingular Network if T-Mo is unavail?

jmatero

Nov 21, 2005, 5:40 PM
I live in the NY Metro area (Live Westchester/work Manhattan) When I signed up for T-Mobile, I was told that if I was in an area where I didn't pickup a T-Mobile signal, the phone would connect to the Cingular network and it would show "Cingular" on the screen and that there wouldn't be a charge. Well, I get NO reception on my v330 on the subway or at grand central on the train but my cingular Blackberry has full bars. Also, at home in White Plains, I'm lucky to get a single bar on T-Mobile.. sometimes NONE yet my blackberry will have full bars... and the phone NEVER switches over to cingular. I called T-Mobile and they confirmed the phone should switch and that I should "call them from a lan line when I'm at a location where my cell is de...
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guitarman21

Nov 21, 2005, 7:00 PM
It will only switch in places where T-Mobile has agreements with other carriers (such as Cingular, IWS, Einstein PCS, etc).
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VR6Yetta

Nov 21, 2005, 9:46 PM
Cingular is one of T-Mobiles roaming partners. if u are not getting any service with ur tmobile phone...should try to do a manuel network selection on ur phone.
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LilShorty

Nov 22, 2005, 12:49 PM
VR6Yetta said:
Cingular is one of T-Mobiles roaming partners. if u are not getting any service with ur tmobile phone...should try to do a manuel network selection on ur phone.


As has been stated before, you can only roam with a roaming partner if there is a roaming agreement in that area. It costs companies $$dinero$$ to roam, so if it's an area where they should have coverage, even if it's BAD coverage, they are not going to have a roaming agreement there. The company would consider it a waste of money, thus less money for the CEO, and that would be BAD. Now, if you go somewhere like SC (I think it's SC, or NC) where T-Mo has NO presence, you can roam with Cingular all you want.
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doczaius

Nov 22, 2005, 2:22 AM
T-Mobile like Cingular and any other Carrier for that matter has explicit area by area roaming restrictions to prevent roam on home roaming. IE if T-Mobile has 90% the coverage in NY that Cingular does, roaming on Cingular will be prohibited to prevent sky rocketing costs of unnecessary roaming.

Hope that makes sense.
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lancekalzas

Nov 22, 2005, 9:19 PM
Try doing the manual network selection to see if it will work though. And you could always call from your Cingular phone to do the troubleshooting for your tmobile phone. They want you to call from ANY other line, not just a landline.
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