New Customer Question
Hi. I am a new customer to t mobile. I recently ported out my Cingular number finally. After 3 years of billing trouble and no unlimted Text package finally free. My dealer couldnt answer a few questions. Does Tmobile bill in advance or arrears like attws use to do. How are warreties handled. Do you have to go to MANUFAC. or does tmobile have a warrenty department? Does t mobile charge you a "upgrade fee" or a "discounted activation fee" after a year to upgrade the headset? thank you for any help you guys can provide
adam
adam
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the billing is always a month behind. we handle the warranties. we support the manufactures warranty and will do a handset exchange if needed. the only u need to do is pay for the shipping. u only pay the activation fee once...when u first sign up. u geta discount off phones after a year...u could also get a free phone after a year as well...but it is usaully just a basic phone that is free.
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VR6Yetta said:
the billing is always a month behind. we handle the warranties. we support the manufactures warranty and will do a handset exchange if needed. the only u need to do is pay for the shipping. u only pay the activation fee once...when u first sign up. u geta discount off phones after a year...u could also get a free phone after a year as well...but it is usaully just a basic phone that is free.
There is a discounted price on a new phone, though, even if it's not free. You only pay shipping if you want the phone expedited. Regular shipping is free.
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