Attn: T-Mobile Cust Svc. Reps. Need assistance regarding family rate plans
Here are my concerns here:
1) AT&T, at the same price I am paying is offering 600 minutes with free nights and free weekends and free unlimited mobile-to-mobile (2 year contract) and 600 minutes with free nights and free weekends and free 1000 mobile-to-mobile minutes (1 year contract). And on plans $59.99 and greater, AT&T (& Stinkular Wireless) are offering earlier weeknight start times @ 7pm. Not only this but AT&T GSM Network coverage area is much bigger than T-Mobile's but I'm not too terribly concerned with this as much. As long as I have service in my local area in Dallas, TX, I'm good with the service.
2) T-Mobile themselves offer 4x the minutes at double the price of what I'm paying ($99.99 1600 minutes with free nights and free weekends and free unlimited mobile-to-mobile vs. $49.99 400 minutes free nights and free weekends and free unlimited mobile-to-mobile). If they had a sense of ratios and proportions, then they ought to be offering 800 whenever minutes at $49.99 and maybe say 1200 at $69.99. Things would be more proportional and even this way. And then T-Mobile would be on the top again as the real (not just advertised) leader in the area of wireless plans offered.
My concerns stem up from the fact that I travel alot for business mostly within the US contingent 50 and have come across areas where T-Mobile has a roaming partner agreement with the other carriers (AT&T and Stinkular Wireless specifically, maybe others as well). In those areas, whenever I'd dial to call another T-Mobile (ex- my family members) then it'd get charged from my daytime minutes bucket and not Mobile-to-Mobile. If this were to persist, then I'd have overage like there is no tomorrow. Hence, I've been in consistent contact with Cust Svc lately to see if they can atleast accomodate atleast one of my requests (Nights @ 7pm or more minutes). Right now they are extremely hesitant to accomodate either request and therefore, I am asking in this forum the famous are there new plans in store coming out from T-Mobile anytime soon? Their current promos on their $69.99 plan don't suit me because the video messageing aspect would be useless to me having a Samsung X-105 phone.
Help is requested and generously appreciated
-Sunil
For example, Cingular's GSM Nation plan would give you all 50 states, Puerto Rico, Guam, the US Virgin Islands and the Mariana Islands for coverage, roaming on AT&T and T-Mobile at no additional charge, and the largest talk for free calling area in the US.
It seems you are also looking for more minutes, so you have 850 minutes with rollover, unlimited N&W and unlimited M2M for $59.99, or move up to 1250 minutes for 79.99
Early evenings option is 7.00 a month and gives you over 60 hours of additional calling.
As far as Stinkular(Cingular with a touch of sarcasm and fasciciousness) goes, their reception is very weak in a lot of areas that they "supposedly have service". I have been with them before coming to T-Mobile because Stinkular's billing is beyond horrible.....it's flat out the worst!
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simplymarcus said:
I work for cingular wireless and our m2m works while on other carriers towers. And for u not to mention cingular in your little top 4 is an oversight on your part. Check out cingular wireless for the only true M2M. And we have rollover and M2M and nights starting at 7 pm.
Stinkular (Cingular) sucks!! I have had your services before in '02. Weak signals all over the place in DFW, TX. SMS messages arrive a day later. Billing system is absolutely horrible (I know for a fact working with the Consulting firm I do that they use Amdocs but somehow still manage to fudge it up the rear bigtime!)
moviespaz said:...
First of all, until fall of 2003, T-Mobile only had 1 Family Plan available, $69.99/mo, and you didn't have the option of nights. The fact that we now offer 3 different Family Rate plans and have the option of Unlimited Nights (regardless of when they start) is a BIG step up. When it cones to Unlimited Mobile2Mobile not working on another carrier's towers, this is going to happen with ANY carrier. In order for a call to rate as Mobile2Mobile, you HAVE to be on the towers of the carrier you are with. Also, take into acct that the "Better" ftrs (a.k.a 7pm Nights) cost extra, which defeats the point of switching to another carrier. In lieu of coverage, Verizon is #1, T-Mobile is #2, AT&T #3, Sprint #4, and so
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