I would like to propose a new program to assist our elderly customers when activating new lines of service. This hypothesis stems from the already existing credit based "Smart Access." (T-mobile) The stipulations would require, not a credit check, but technology competence criteria. The results of failing these tech focused motor skill manuevers would end in qualifying what I propose calling "Old Access." Questions would range from what is this device I'm holding, to entering names into contacts. Upon failing assesment, we would charge a one time $200 "Old Aceess" Fee which includes activation, my 400 hours of future instruction on how to power phone on/off and how to turn up ear piece/ring volume...including paying any hospital bills for ...
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