Calling all T-mobile reps: a series of questions (long)
Hello all, I need some help and with the quickness, please (I'm running out of trial time with my current carrier). Grab a cup of coffee, this is a long message. 😉
I live in the northern Indiana area (South Bend Metro area). In the past 1 1/2 months, I' a former Centennial Wireless customer (great coverage here, terrible cust. service & services). I've tried Cingular, Sprint, Verizon, T-mobile & I'm currently with U.S. Cellular, but would like to switch back to T-mo. I didn't stick it out w/ them because of the AIM issue and absolutely HORRIBLE in-store customer service, of which I'm still fighting to get my refund on the phone I purchased (if anyone can apply pressure to a non-corporate store to expedite this, please let me know).
My dilemma:
1) I'm looking for a phone that has an mp3 player, takes adequate pics, has Bluetooth & has a very user friendly text message interface with t9 AND AIM with t9. I've used a Motorola v360 & v710... I despise the 710 & the v360 would only log onto AIM about 9 out of 10 tries. Either way, the interface all motorolas use is terrible (in my opinion) and the t9 doesn't work, from what I can ascertain, with AIM.
I've had several phones in the past 1 1/2 & quite honestly, the VGA phones seem to take the best pictures. Mega pix phones are too dark (even with supplied, onboard lighting) & if you move the slightest bit, the pic is completely out of focus.
The phones that I loved were my Sony Ericsson t637 bar style phone, but alas, the carrier offered no internet services without a cost prohibitive plan & phone upgrade. I used the Sony E. W600i & it was great (although bulky), but it was with Cingular & they haven't done any tower upgrades to actual Cingular towers in our area and reception at my home was minimal.
I've read through pages & pages of all your questions and comments & there are some very knowledgeable people on this forum. Any help you can give me would be greatly appreciated. Also, I'd like to use the wap AIM if the unlimited texting is no longer available in my area (haven't checked in the past few days), so the phone would need to be able to do that, as well.
2) I just missed the 1500 anytime minutes sale that expired on April 16 and so tried U.S. Cellular. Is there any way that T-mo online will add a new customer to this plan? I would definitely be buying my phone through somewhere like wirefly.com or one of the others advertised as I will NOT go to another T-mo store in this area (plus the deals are better online). Any help with this area would be welcomed, too.
I've heard a lot of you say that Nokia or Samsung are the way to go, but I have no way of trying any of these phones before purchase. What do you suggest given the criteria mentioned above?
I'm certain I'm leaving something out; but perhaps we can get a dialogue started and I'll remember further questions.
Thanks for the time, everyone. Enjoy your day.
I live in the northern Indiana area (South Bend Metro area). In the past 1 1/2 months, I' a former Centennial Wireless customer (great coverage here, terrible cust. service & services). I've tried Cingular, Sprint, Verizon, T-mobile & I'm currently with U.S. Cellular, but would like to switch back to T-mo. I didn't stick it out w/ them because of the AIM issue and absolutely HORRIBLE in-store customer service, of which I'm still fighting to get my refund on the phone I purchased (if anyone can apply pressure to a non-corporate store to expedite this, please let me know).
My dilemma:
1) I'm looking for a phone that has an mp3 player, takes adequate pics, has Bluetooth & has a very user friendly text message interface with t9 AND AIM with t9. I've used a Motorola v360 & v710... I despise the 710 & the v360 would only log onto AIM about 9 out of 10 tries. Either way, the interface all motorolas use is terrible (in my opinion) and the t9 doesn't work, from what I can ascertain, with AIM.
I've had several phones in the past 1 1/2 & quite honestly, the VGA phones seem to take the best pictures. Mega pix phones are too dark (even with supplied, onboard lighting) & if you move the slightest bit, the pic is completely out of focus.
The phones that I loved were my Sony Ericsson t637 bar style phone, but alas, the carrier offered no internet services without a cost prohibitive plan & phone upgrade. I used the Sony E. W600i & it was great (although bulky), but it was with Cingular & they haven't done any tower upgrades to actual Cingular towers in our area and reception at my home was minimal.
I've read through pages & pages of all your questions and comments & there are some very knowledgeable people on this forum. Any help you can give me would be greatly appreciated. Also, I'd like to use the wap AIM if the unlimited texting is no longer available in my area (haven't checked in the past few days), so the phone would need to be able to do that, as well.
2) I just missed the 1500 anytime minutes sale that expired on April 16 and so tried U.S. Cellular. Is there any way that T-mo online will add a new customer to this plan? I would definitely be buying my phone through somewhere like wirefly.com or one of the others advertised as I will NOT go to another T-mo store in this area (plus the deals are better online). Any help with this area would be welcomed, too.
I've heard a lot of you say that Nokia or Samsung are the way to go, but I have no way of trying any of these phones before purchase. What do you suggest given the criteria mentioned above?
I'm certain I'm leaving something out; but perhaps we can get a dialogue started and I'll remember further questions.
Thanks for the time, everyone. Enjoy your day.
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best phone i can suggest, are the samsung t809 (which) i own, or the samsung t509 (which comes out monday) and i dunno the issues you are havin but our corperate store customer service is usally some of the best
ps. stay away from wirefly.com, that site is very tricky in the way they run stuff, also, try tmobile.com or try calling tmobile yourself and activating, goodluck
ps. stay away from wirefly.com, that site is very tricky in the way they run stuff, also, try tmobile.com or try calling tmobile yourself and activating, goodluck
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Well you need to wait for the Samsung t509 you will love the phone I been using it, its loud and great, insure it and stay away from internet companies, call the T-mobile care and you can get in that way, wire fly is good for the price but if change your plan add or change services you will loose your deposit. Thanks
I think the SAMSUNG 809 is garbage.
We are backed with the greatest customer care in the world.
I think the SAMSUNG 809 is garbage.
We are backed with the greatest customer care in the world.
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Well sir, In my honest opinion. I would think that should go the Sony Ericcson W810i. (https://www.phonescoop.com/phones/phone.php? p=893). Its the phone that I plan on buying, unlocked of course, and using with T-mobile. Unfortunately, I work for Cingular but, In my opinion this is the best phone for you. I hope everything works out for you and best of luck.
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I've been trying out the Samsung 509 and it seems pretty good. As for where you should go. I work in the Indy market and our corporate store in South bend is in UP Mall. I know that their cust service is excellent. They are one of our best stores! They will provide you with a personal coverage check to make sure you will have adequate coverage.
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I know you said you're not interested in a mega pixel camera but I think the MDA is the way to go. I agree with everyone else saying that it's ok to go to a corporate tmobile store, they have great service or calling online. No one recommends wirefly for a very good reason. I have had no problems with the MDA whatsoever. It does have AIM with T9 predictive text as well as ICQ, MSN and Yahoo IM's as well as regular text. You can also send and receive email from an Outlook email address as well as a hotmail email address. It also Edge and uses Windows Media Player to play videos and mp3's. You can also set mp3's as your ringtone. For internet, it also has Edge data as well as GPRS. I don't know what the data rate plans are as far as p...
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You're probably not using the Motorolas right. They do not actually have T9, they use their own version called itap, and itap does work with AIM.
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we still have the 1500 mins w/ unlimited nights and weekends for $59.99 available, as long as you aren't smart access. the $39.99 plan with only 1500 mins (no nts or wknds) is the one that expired.
i think everyone else has you covered as far as phones go, though i do agree that samsung or nokia is the way to go 🙂
i think everyone else has you covered as far as phones go, though i do agree that samsung or nokia is the way to go 🙂
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You obviously don't want to go with the Samsung T509 since it does not have bluetooth or an mp3 player.
Other than the MDA, I'd say you'd be waiting for the Nokia 8801 to come out.
Also, I agree with most everyone else when they said stay away from internet sites like wirefly. Most are based in California, where they do not have to inform you at the time of sale that the phone is refurbished. That is the most likely reason that the phones are so cheap.
Other than the MDA, I'd say you'd be waiting for the Nokia 8801 to come out.
Also, I agree with most everyone else when they said stay away from internet sites like wirefly. Most are based in California, where they do not have to inform you at the time of sale that the phone is refurbished. That is the most likely reason that the phones are so cheap.
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Yeah I found that out. The streamline specs were incorrect and our live demo was still in storage. I noticed when I was playing with it the other day.
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Samsung T809.... very good phone, great picture, thin slider ( who needs a flip mp3 player!) you can set the messaging to t9 if you want and it has bluetooth. its a little pricey but hey..... happy getting more ;-)
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