t-mobile.... poor comunication....
Ok, so I go online last week monday to upgrade my phone. I chose to upgrade to the mda, the website didnt have any notices that it was on back order or anything. Thursday rolls around and I havent received any comunication regarding the status, so I call customer care and all they can tell me is the order is still pending. I call later in the evening the rep says its still pending but has a delivery date of 6/22. So I figure surely by Friday evening I will be provided with a tracking number as ups doesnt pick up or deliver on Saturday, but no, no tracking number yet. I even went to ups.com and used my mobile number as a reference number and still nothing. So I call this morning, still pending, rep says it doesnt appear that the mda is on bac...
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what happens when you order your phone over the weekend nothing will happen until monday maybe tuesday seeing after friday 5pm PT it goes to the weekend non business days. So the order will not process till the next business day call later today defintly will be in the system. i would ask for your number buuut it would be all out there
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T-MobileRep_514 said:
i would ask for your number buuut it would be all out there
Plus, you'd get in deep frijoles for that.
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thanks captain obvious 😳 lol he could email to me and i can just go onto ups.com for him lol. no beans for that. i wasnt going to access his account. im not that dumb
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