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Is Asurion worth it?

masterzenslug

Jun 16, 2006, 6:26 PM
In addition to the last thread I posted, how has your experience with Asurion been? So far, I feel like they are way too expensive, and if you do the math, (multiply the monthly fee by the number of months of the contract, plus the deductible), it is just not worth it. It is way cheaper, for most phones, to just buy another phone.

Only for the most expensive phones, like the MDA, it is worth it, but they have some screwy limitations, for example, they will only replace the phone twice. Two replacements should be good enough for most people, however, with a two year contract, anything could happen.

What do you guys think?
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littlefuzzbear

Jun 17, 2006, 10:23 AM
masterzenslug said:
In addition to the last thread I posted, how has your experience with Asurion been? So far, I feel like they are way too expensive, and if you do the math, (multiply the monthly fee by the number of months of the contract, plus the deductible), it is just not worth it. It is way cheaper, for most phones, to just buy another phone.

Only for the most expensive phones, like the MDA, it is worth it, but they have some screwy limitations, for example, they will only replace the phone twice. Two replacements should be good enough for most people, however, with a two year contract, anything could happen.

What do you guys think?


Yes, you do have to weigh the cost of the service vs. ...
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crxtreme89

Jun 17, 2006, 12:43 PM
littlefuzzbear said:
masterzenslug said:
In addition to the last thread I posted, how has your experience with Asurion been? So far, I feel like they are way too expensive, and if you do the math, (multiply the monthly fee by the number of months of the contract, plus the deductible), it is just not worth it. It is way cheaper, for most phones, to just buy another phone.

Only for the most expensive phones, like the MDA, it is worth it, but they have some screwy limitations, for example, they will only replace the phone twice. Two replacements should be good enough for most people, however, with a two year contract, anything could happen.

What do you guys think?


Yes, you do h
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crxtreme89

Jun 17, 2006, 12:58 PM
I think that insurance is worth it depending on the replacement cost of your particular phone. If you bought a RAZR for instance for $150.00 with a new 2 Year line of service or upgrade, and then went to spend $5.00 for the term of the contract then all of a sudden your phone breaks (or needs insured for whatever reason). That would be $120.00 right? Then the cost of the deductible would be what.....$50.00? If the deductible you pay is $50.00 then you have paid $170.00 towards insurance.

(If I remember right, Assurion through T-Mobile had deductible prices based on the type of equipment you insured) Am I right? The replacement cost on a RAZR through T-Mobile Direct is probably somewhere around $300-$350 I am guessing.

In this ...
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masterzenslug

Jun 17, 2006, 5:05 PM
Actually, the insurance on the Razr costs $6 per month and the deductable is $110, a lot more than the $50 you quoted. If you sign a 2 year contract, and you pay $6 per month, ($6 x 24 months ) equals $144, just for the monthly payments, and if you add the deductable it ends up costing you $254 just to replace a RAZR through the insurance.

Now if you break your RAZR, and you don't have insurance, it will cost you $150 to buy a new one (in a store instead of getting shipped) if you DO NOT qualify for full upgrade pricing. That will extend your contract for 2 years, but according to T-Mobile, nobody cares if they are on a 2 year contract or not. If you upgrade for 1 year, a RAZR replacement costs you $200. Which is still A LOT cheaper...
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Don.Mike

Jun 17, 2006, 5:20 PM
that sucks. i know with our razrs (verizon) it's $5 a month and $50 deductible, never had anyone complain about problems...
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masterzenslug

Jun 17, 2006, 5:29 PM
Does Verizon also you Asurion? Or do they have their own insurance company?
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Don.Mike

Jun 17, 2006, 6:18 PM
asurion formerly lockline
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whackmobile

Jun 17, 2006, 8:18 PM
insurance should be used for idiots and teenagers that cannot take proper care of their phones. the 144 dollars u spend on your Razr(which is crap anyway) is not bad for that person that constantly drops their phones in rivers or toilets. With t-mobile you can always upgrade your phone, with the best price coming around month 9 or 10 of the contract. If you can try and keep your phone in somewhat good condition the price you pay could be substantially cheaper than going through Asurion. I get a lot of customers that are in addition to being very miserly are ignorant. we all know thats tantamount to gasoline and matches. I advise my customers to get the cheapest phone they like because they will fail, most likely after the warranty has ex...
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sammy4455

Jul 12, 2008, 1:29 PM
I did not see this Forum. I just made one about my current phone the Nokia 5310... it's 5$ a month and 70$ for a deposit. I know Verizon has a fix fee for there deposit's of 50$ no matter what type of phone. They are also currently with Assurion. It's at my understanding that assurion is the only company left.
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sechrist_lds

Jul 8, 2008, 3:12 PM
Okay... 😕 HEY! I am (Name withheld) and I work for the Asurion company and I want to get a few things straight her. The deductable for a razr is $70. NOt $110. unless of course you have the Dulce Gabana Razr, then it's $110. An average claim takes about 5-7 minutes to finish without any problems (The problems include you switching your SIM card into a hundred different phones, Not having the correct documents faxed, not wanting to answer the verification questions (Which can put your claim on hold for up to 24 hrs), not being able to verify your own address (Believe me it happens), or not being the Authorized user on the account.

Also, how would we be responsible for the shipment of your phones. Once it is in DHL's hands, it is THEIR res...
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robtheman

Jul 12, 2008, 1:51 PM
I'm glad you decided that this 2 year old thread needed clarification.
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tmob08

Jul 12, 2008, 8:24 PM
the deductible is actualy 70 not 110 on the razr but it ranges from 40 for low end phones to 70 for min range phones to 110 for high end phones
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littlefuzzbear

Jun 18, 2006, 8:14 PM
crxtreme89 said:
Do tell more about this endorsement rider. I really am interested in this idea. What does it do?


It's basically a separate addition to your main policy for certain items that you want to insure separately from your main policy which likely has a $250 or $500 or more deductable. If you contact an insurance agent they should know what an endorsement or a "rider" is. I've got an endorsement for my phone as well as for my bicycle. Do be advised though that if you make multiple claims your insurance company may cancel your policy! It truly is an insurance policy to use when you need to use it.
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whackmobile

Jun 19, 2006, 8:59 AM
losing your renters or homeowners policy for a dinky cellphone doesnt seem like the smartest way to go. Also keep in mind that people who have multiple claims on their insurance; pay higher premiums and sometimes get denied when shopping around for different insurance carriers.
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littlefuzzbear

Jun 19, 2006, 9:22 AM
whackmobile said:
losing your renters or homeowners policy for a dinky cellphone doesnt seem like the smartest way to go. Also keep in mind that people who have multiple claims on their insurance; pay higher premiums and sometimes get denied when shopping around for different insurance carriers.


You really need to pay attention. Making a claim for a genuine reason is not bad. If you have a habit of making multiple claims is when you risk having your insuror cancel you. Any insurance company is like that if you are a bad risk! Asurion is probably like that as well. If you're a bad risk no one will insure you.
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whackmobile

Jun 20, 2006, 5:15 AM
actually making any claims on a homeowner policy is bad. i know i know but its not right but thats the way life is. I used to work for St. Farm and we constantly denied people that had prior claims. I dont know if having 3 cellphone claims in a year is that excessive but the whole point it why even take that chance.

In other words quit being cheap, if you lose your Razr a week after you buy it, you will have to pay 330 dollars and no I can't give you a discount...
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littlefuzzbear

Jun 20, 2006, 2:37 PM
whackmobile said:
actually making any claims on a homeowner policy is bad. i know i know but its not right but thats the way life is. I used to work for St. Farm and we constantly denied people that had prior claims. I dont know if having 3 cellphone claims in a year is that excessive but the whole point it why even take that chance.

In other words quit being cheap, if you lose your Razr a week after you buy it, you will have to pay 330 dollars and no I can't give you a discount...


As was stated previously you need to gauge if you need insurance by what kind of device you have and whether you think deductables (if any) or other means of insuring are worth it for you. I think it all depends on the ...
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lancekalzas

Jun 24, 2006, 9:54 AM
I don't think Asurion is worth it either except for the MDA. I bought the MDA and didn't add the insurance though because I didn't want to pay $5.99 per mont. I do think it's BS that the Razr's deductible is $110.00 because that handset is basic as well. The V360 is cheaper and has more features.
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Whitehorse

Jun 25, 2006, 10:06 PM
Insurance is never worth it unless one needs it. Then, it's wonderful.

Asurion does insurance for Tmo as well as warranty management for customers that carry the insurance.

If one is under contract & loses the phone or it's damaged, then paying a $110 deductible for a replacement high end phone is preferable to true retail.
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TehannaRep

Jun 26, 2006, 10:27 AM
This is an issue where we need to fully inform the customer and let them make the decision. Before I add insurance to any account. It's not that hard to be fully informative. Whenever I upgrade a phone, I bring up the insurance and advise the customer of the following:

1. Cost of insurance
2. Deductable
3. Replacement cost of phone (the no contract price)
4. Equipment protection can only be added within the first 14 days of purchase of a new handset.

Once the customer has been told this, THEY make the decision.
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