I went to the t-mobile website to purchase an sk3 prepaid plan. after i put in all cc info and stuff, they processed the order. all of a sudden i got a message saying the order was incomplete and that it needed to be reviewed. so i call the 800# and they tell me i can't get it and that i have to go to the t-mobile store with ID. the price for the phone at the t-mobile store is $579. I kept asking WHY and they would not give me an answer, only that i cant order it on the site. my cc company said the charge was approved so it wassnt anything with my card. Does anyone have an idea why this happened? Now imma have to get it on ebay or something.