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Verizon INCOMING calls to Nextel: Frequently dead air on first answering

cellphonesaretools

Jul 4, 2007, 8:47 PM
You know how sometimes you receive an incoming call, even with full signal on your Nextel phone, and you answer it and the Nextel display says “connected”, yet you can not hear the party calling and the calling party can not hear you? So you hang up, they call you right back, and then you can both hear each other and it’s a normal call and everything’s fine. I have noticed that it only happens with incoming calls from Verizon Wireless phones.

I know which service all of my family and most of my friends & acquaintances use, and they are all in my Contacts list, so I know if they are calling me from their Verizon Wireless phone or from a landline. If the mystery problem occurs with someone who is not in my contact list, when they call back...
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coziamnumber1

Jul 5, 2007, 8:43 AM
which phone do you have?

also press #,*, menu, right arrow and then scroll down to software and it will show you when it was uploaded. it might be outdated software.
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cellphonesaretools

Jul 6, 2007, 7:56 AM
Phone is i560, software build date is Aug 09, 2005 (phone was purchased in Sept. 2005). But do you really think the phone's internal software would somehow affect incoming calls only from Verizon?

Same thing happened again yesterday; very odd that only VZ incomng to Nextel has the issue.
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coziamnumber1

Jul 6, 2007, 1:38 PM
its possible as the phone and software are almost 2 years old. take it to the closest SERVICE center and get the SW updated.
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