Can you get free stuff by threatening to quit?
I want to believe that getting a new phone will solve all my signal woes, but I sure don't want to be tied to another two years with these people and be out another $300 in new phone and accessories just to find out that it's just as bad.
If I call up customer service and tell them that I'm thinking of cancelling my service and why, will they (or can they) do anything for me to try and get me to stay? Can they offer me any sort of money back deals or guarantees if even with the new phone it turns out they suck?