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What is up with the port protection game?

texaswireless

Nov 26, 2005, 11:35 PM
So I just got off the phone with the NPAC to get a number finally released from Nextel. One week they want a passcode to release numbers, this week they say the pw must be removed to port.

What gives? Why the game? I understand if you have a 50 line account owned by a company they want to keep Joe Schmoe from taking his number when he quits but some single line account? In a personal name nonetheless.

I say the same thing to everyone who asks about how to port OUT of Cingular. Keep your account active until you port and you will be fine (and we hope you decide to come back one day) and that is it. Nextel makes you jump through hoops on the way out and it leaves a pretty bad taste.
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dca

Nov 28, 2005, 12:24 PM
I think Nextel puts a lock on the account and phone numbers purposely so you have no choice (as a subsriber) but to call them and have them manually unlock your account. This gives them a chance to convince you out of leaving...
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cellnuts

Dec 3, 2005, 8:20 PM
i had one of these customers that sh*t pissed me off when i tried to port from Nextel, why are they allowed to do that? that should be illegal, and why doesnt all the other carriers do it?
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